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*Staff positions are supportive roles providing support to our rehabilitation mission. Applicants for staff positions do not need to have a barrier to employment to be eligible for these roles.*

*To ensure full consideration for a staff position, please attach a resume to your application so we can gain a complete view of your experiences*

Peckham Inc. - Talent Development Specialist

POSITION SUMMARY

The Talent Development Specialist is responsible for developing and delivering training programs to enhance the learning experience of Peckham team members. This role involves creating, delivering, and evaluating the effectiveness of workforce development curriculum. Activities include training needs assessments, instructional design, development of training/assessments, educational activities, process improvement, promoting accessibility, and measuring the impact, success, and satisfaction with training. This position collaborates regularly with other teams and departments. The person in this role develops training material and assessments for both in-person and virtual audiences, facilitates large and small group activities, and rarely does 1:1 activities following assigned curriculum. Additionally, the person in this role will foster an employee learning experience that connects team members to the mission and encourages an embrace of Peckham’s Core Values while helping them gain the skills to successfully meet work objectives.

MAIN DUTIES AND RESPONSIBILTIES

+ Conduct training needs analyses and report findings to stakeholders.

+ Design and develop training materials, including activities for professional and vocational development. Materials may include assessments, interactions, worksheets, homework assignments, eLearning tools, instructional videos, presentations, classroom instruction, and blended learning curriculum.

+ Maintain the accuracy of the LMS, run necessary reports, and complete LMS tasks related to new and existing training.

+ Use evaluation tools to assess training results and make recommendations for other learning activities.

+ Document attendance, success rates, and challenges to support the growth of the Talent Development team and meet the changing needs of the organization.

+ Maintain flexibility in training delivery style and method to meet the needs of the class.

+ Make appropriate adaptations to accommodate a participant’s disability or learning need.

+ Assess barriers to accessibility of training materials and resources and work to ensure accessibility is achieved.

+ Collaborate with other Peckham staff, trainers, Mission Engagement (MEe) trainers, AmeriCorps Members, and team members.

+ Provide instruction on how to utilize available training resources to Peckham team members and staff.

OTHER DUTIES AND RESPONSIBILITIES

+ Exercise flexibility in strategy and planning to meet the evolving needs of team member skill development.

+ Leverage the support of Mission Initiatives, HR, and other departments to achieve objectives and key results.

+ Build rapport with staff across the company and strive to provide support while identifying and overcoming silos within the company.

+ Communicate effectively with all levels within the organization through varied means of communication.

+ Provide support to various teams/departments as needed.

+ Assist cross-functional teams in delivering the team member promise.

+ Promote Peckham’s vision, values, and services with the highest integrity and ethics to all customers and stakeholders.

+ Assist in maintaining organization-wide quality and safety standards.

+ Perform miscellaneous related duties as assigned.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

MINIMUM QUALIFICATIONS

+ This position requires passing and maintaining a security background check.

+ Bachelor's degree (B.A.) required, with 0-2 years of related experience in training or 4-6 years of related experience.

+ Excellent planning, class management, and coordination skills.

+ Strong ability to work with a variety of learning styles, communication styles, and provide accommodations where indicated.

+ Strong understanding of adult learning theory, curriculum design, and training.

+ Instructional design experience, creating training materials and assessments/evaluations.

+ Must have excellent interpersonal skills and enjoy cultural diversity in the workplace.

+ Strong analytical and problem-solving skills.

+ Effective communication and writing skills.

+ Proficiency in Microsoft Suite including Word, PowerPoint, Publisher, and Excel.

+ Ability to maintain and keep strict confidentiality.

PREFERRED QUALFICATIONS

+ Bachelor's degree from an accredited college or university in Adult Learning, Education, Instructional Design, Organizational Behavior, Human Resources, Business, or a related field.

+ Experience with talent management programs.

+ Preferred experience using Workday and SharePoint.

+ Strong strategic planning capabilities.

+ Experience developing, implementing, supporting, and assessing onboarding initiatives.

+ Ability to inspire trust and build strong internal relationships.

+ Conflict management skills and experience.

+ Experience providing training, coaching, or mentoring individuals with disabilities.

+ ESL certification is a plus.

+ Acute business acumen and decision-making capabilities.

+ Strategic thinking capabilities with a focus on results.

Travel

This role may require travel between the Arizona locations and occasional travel to Peckham's Michigan Locations.

COMPETENCIES

+ Business Acumen

+ Decision Making

+ Developing Others

+ Effective Communication

+ Inspiring Trust and Confidence

+ Leading Others

+ Relationship Building

+ Results Oriented

+ Strategic Thinking

PHYSICAL DEMANDS

The physical demands of this position may be reasonably accommodated for individuals with disabilities on a case-by-case basis.

PECKHAM IS AN EQUAL OPPORTUNITY EMPLOYER

EEO/AA Employer/Vet/Disabled. Peckham provides equal opportunities and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, height, weight, marital status, veteran status, or any other protected characteristic protected by applicable federal, state, or local law.

REASONABLE ACCOMMODATION FOR APPLYING NOTICE

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. If you require assistance or a reasonable accommodation to complete any part of your application please:

+ Click HERE (https://www.ilru.org/projects/cil-net/cil-center-and-association-directory) and you will be directed to the ILRU Directory to find an agency in your area that can assist you

+ Click HERE (https://www.careeronestop.org/LocalHelp/AmericanJobCenters/american-job-centers.aspx) and you will be directed to the American Jobs Center (AJC) finder to locate a center near you

+ Email us at [email protected]

+ Call us at (517) 316-4000

+ Visit us at: 3510 Capital City BLVD, Lansing, MI 48906 (M-F 8am - 4pm)

Examples of reasonable accommodations may include making a change to the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Business Line:

Administration

Location:

Phoenix, AZ

Worker Sub-Type:

Staff Member