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Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.

Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Job Description Summary:

Responsible for leading strategy, growth, operational effectiveness, including development and maintenance of product specific standard operating procedures (SOPs), and compliance thereof, associated with products and programs supported by the Growth team to ensure operational alignment, execution, and support across Naven Health.

**Job Description:** ​

Job Responsibilities (listed in order of importance and/or time spent)

+ Develop and execute account and/or product planning strategies to maximize sales opportunities, upselling existing customers to drive growth through market research and attendance at industry or customer events. Maintain a deep understanding of customer needs, market trends, and competitive landscape to inform strategic decision-making, product development and growth initiatives.

+ Responsible for strategic ownership and/or relationship management for key accounts/product/therapy areas to ensure program design is implemented and effectively managed, in collaboration with Product Directors and Managers, across Naven Health and, where applicable, the Option Care network.

+ Works directly with Directors and Managers within Naven Health’s Growth, Operations and Revenue Cycle Management teams ensure competency and compliance with Product Specific SOPs and contractual obligations where applicable.

+ Accountable for compliance with product or customer specific Service Agreements specific to operational effectiveness (i.e. product specific assessments, persistency reporting, etc.) in coordination with Product Development team.

+ Develops, manages and presents Key Performance Indicators (KPI) and conducts follow-up procedures related to Operational Effectiveness.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No

Basic Education and/or Experience Requirements

+ Bachelor’s Degree

+ 5 years of healthcare experience

+ Minimum of 1 year of experience managing multiple complex projects or deployments of new technology or products while meeting aggressive deadlines

Basic Qualifications

+ Excellent relationship building skills with both internal and external clients and demonstrated ability to lead groups of individuals without having direct oversight.

+ Experience presenting/training various size groups and levels of management.

+ Experience collaborating with both internal and external resources to develop strategies that meet department goals within budget and established timelines.

+ Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

+ Proficient computer skills. Ability to work with Microsoft Windows-based programs, and acceptable data entry skills required.

Physical Demand Requirements

+ NA

Travel Requirements: (if required)

25%

Preferred Qualifications & Interests (PzQIs)

+ Advanced Degree (I.e. Master’s Degree)

+ 3+ years of experience in home infusion or home health

_This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties._

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $79,190.00-$131,990.67

Benefits:

-401k

-Dental Insurance

-Disability Insurance

-Health Insurance

-Life Insurance

-Paid Time off

-Vision Insurance

_Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information._

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Welcome to Naven Health. Where we are equal parts nursing and haven. A place of calm and reassurance in the face of uncertainty and care complexity. Where the experience and training of our skilled infusion nurses can help you feel confident that you are always in good hands. And our partnerships with specialty pharmacies across the nation help put nurses everywhere you have patients.

We are a company aligned with the values of the nurses who are at our center – to provide exceptional care, and to be a trusted resource for our customers, partners and patients.