"Alerted.org

Job Description

Consultants will be taking inbound client calls to support our clients technology products (Payroll, HR, Benefits)

Upon conversion, consultants will be assigned a book of business to support specific clients

Interact with external clients via telephone and email communication to best advice on their companys payroll needs

Build relationships with set clients and get to know their business on a deeper level/ take a consultative approach

Act as a business partner and consultant to solve client issues or concerns and take a proactive approach to potential future needs

Consultants will be fully trained on the payroll process and all product offerings within this space prior to conversion

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

Personality & Drive:

Controller/Go-Getter type

Energetic, curious, and enthusiastic about learning and success

Strong internal drive and growth mindset

Professionalism & Maturity:

Demonstrates corporate maturity and professionalism, especially important for recent graduates

Skills & Abilities:

Excellent problem-solving and quick thinking

Strong oral and written communication; able to clearly educate clients

Highly organized with strong attention to detail

Able to prioritize and manage multiple tasks in a fast-paced environment without becoming overwhelmed

Technical & Learning Agility:

Technically savvy and quick to learn multiple internal systems (10+ systems, often using 34 simultaneously)

Adaptable and flexible in a constantly changing environment

Experience:

Prior success in client-facing roles (e.g., retail, account management, client service, or industry-specific experience) HR, payroll, or benefits experience in any capacity null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].