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Human Services Field Program Manager - CYFS

Posting Begin Date: 2025/05/21

Posting End Date: 2025/06/18

Category: Human Services

Work Type: Full Time

Remote: Flexible Hybrid

Minimum Salary: 44.90

Maximum Salary: 48.11

Pay Rate Type: Hourly

Description

DEDICATED TO STRENGTHENING THE HEALTH, SAFETY, AND INDEPENDENCE OF IDAHOANS

***THIS ANNOUNCEMENT WILL BE OPEN UNTIL FILLED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE TO BE CONSIDERED.

The Idaho Department of Health and Welfare’s Division of Youth Safety & Permanency (YSP) is seeking a qualified candidate to fill an opening as aHuman Services Field Program Managerin ourIdaho Fallsoffice. This position provides critical leadership for the child welfare service program, including child protection, foster care, and adoption. We are seeking a candidate who has extensive experience developing and maintaining professional relationships, including skills in conflict resolution, problem solving and group facilitation. The ability to communicate effectively (both verbally and in writing) is essential for this position. The incumbent must be able to work as an effective and efficient member of a team, with minimal supervision. This position involves high-stress situations. The incumbent must provide open communication in order to develop and manage team members. Extensive knowledge and experience in child welfare is required.

This is a challenging position and a unique opportunity to make a difference in the lives of children in Idaho. The Human Services Field Program Manager reports to the YSP Deputy Division Administrator.

This position may be eligible for telework after successful completion of probation and necessary training. Approval to telecommute is not guaranteed and subject to termination at any time.

As of 7/1/25 this will be a non-classified position and exempt from classified state service and the rules of the Division of Human Resources and the Idaho Personnel Commission.

The Idaho Department of Health & Welfare is a drug-free workplace.   Any applicant offered employment in this position at the Idaho Department of Health and Welfare will be required to pass a pre-employment drug test. In addition, successful candidates will be required to complete a criminal history background investigation. Employment is dependent upon satisfactory results of the investigation.

BENEFITS:

BEST RETIREMENT AVAILABLE IN THE NATION

We have one of the Nation's best state retirement systems (https://www.persi.idaho.gov/members-1/) (PERSI) that offers a lifetime benefit.

OTHER EXCELLENT BENEFITS

+ 11 paid holidays

+ Generous vacation and sick leave accrual beginning as soon as you start

+ Paid parental leave (https://dhr.idaho.gov/information-for-state-employees/)

+ Medical, dental, vision insurance - incredible rates! (full-time/30+ hours per week)

+ PERSI Choice 401(k)

+ Deferred compensation plan

+ Life insurance

+ Short and long-term disability insurance

+ Student Loan Forgiveness (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Wellness programs

+ Employee Assistance Program (EAP)

+ Flexible Spending Accounts (FSA)

+ Wide variety of training opportunities

+ Some positions offer flexible hours and/or telecommuting

EXAMPLE OF DUTIES:

+ Supports the Division of Youth Safety & Permanency's mission, vision, and values in the provision of program services in the region

+ Identifies, develops, and evaluates regional program operations, partnerships, and collaborative relationships

+ Represents the division before individuals and entities including regional staff, community partners, providers, state and federal officials, courts, and advocacy groups, including public presentations as necessary

+ Works with regional staff to measure and analyze outcomes in meeting objectives and priorities for services including preparing outcome reports

+ Works closely with Central Office staff and other human services field program managers to ensure accomplishment of statewide outcome standards

+ Ensures services are provided in accordance with laws, regulations, contract requirements, and quality standards, including evidence-based practices

+ Provides continuous quality improvement, including outcomes and efficiencies in the delivery of services provided in the hub

+ Recruits, hires, supervises, and trains staff, including performance reviews and corrective/disciplinary actions

+ Plans and implements the strategic assignment of program staff to meet program needs consistent within established statewide standards

+ Co-manages the hub child welfare program budget within the defined areas of budget responsibility, ensuring optimal utilization of available state and federal funds

MINIMUM/SPECIALTY MINIMUM QUALIFICATIONS:

You must possess all the minimum qualifications/specialty minimum qualifications below to pass the exam for this position. Please make sure your resume or work history supports your meeting the minimum qualifications for this position. Failure to do this may disqualify you from being considered for this position.

+ Demonstrated competency in management and leadership. Typically gained through a MPA, MBA, or bachelor's degree in business AND at least three years' experience in a leadership role such as: large project or program manager with staff; business or business function manager with staff (marketing manager, customer relations manager), OR at least one year experience managing a major program and providing leadership of professional staff OR completion of upper-division college-level management coursework along with experience in a significant leadership role, OR experience or a combination of coursework and experience that represents the knowledge level above. Experience should include program or business planning, development, implementation or ongoing management, quality control/evaluation, staffing.

+ Extensive knowledge and experience in child welfare. Typically gained by a master's degree in social work, behavioral health, psychology or human services related field AND at least three years of child welfare experience OR at least five years of experience as described.

+ Experience assessing, planning, and implementing child welfare, early intervention, developmental disabilities, or other social services program. Typically gained by at least two years of experience providing leadership and collaboration with community groups and individuals in the development of community solutions to child welfare, developmental disabilities, early intervention or other social services issues. Experience should include planning community intervention and service provision.

Below is preferred experience. It is not required for the position but applicants with this experience may receive consideration over other applicants.

+ Experience managing a large program budget. Typically gained by at least two years of experience developing, managing, and evaluating budgets.

Learn About a Career with DHW (https://healthandwelfare.idaho.gov/about-dhw/dhw-careers)

***PLEASE NOTE: application assistance is not available after the business hours listed below, on the weekends, or on holidays and you must apply before 4:59 pm on the closing date. When applying, use CHROME as your browser to avoid complications.

If you have questions, please contact us at:

Email is the quickest way to get an answer to your questions.

(answered Monday through Friday during business hours MST)

EMAIL: [email protected] PHONE: (208) 334-0681

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.