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Description

Join the Digital Acceleration organization as a Senior Technical Program Manager (TPM) to help scale and deliver foundational digital purchase and management experiences across Amazon. As a Senior TPM on the Digital Purchase and Management Experience team—which includes Your Orders, Manage Subscriptions, and the broader digital purchase experience—you will lead complex, cross-functional initiatives that enhance how customers interact with their digital purchases. This team is responsible for building core capabilities that support seamless digital transactions and robust post-transaction management experiences.

Key job responsibilities

In this role, you will own end-to-end program execution—from roadmap planning and stakeholder communication to risk management and cross-team alignment. You will work closely with engineering, product, and business partners to drive timely delivery of scalable, high-impact solutions that unify digital and retail experiences. Your work will also contribute to large-scale modernization efforts, including the migration from legacy systems and the adoption of GenAI-powered capabilities—all while maintaining a best-in-class customer experience.

About the team

Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, and Kindle, amongst other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow their businesses worldwide. We are on a mission to be earth's best provider of one-time and recurring digital commerce, delivering a seamless and enjoyable post-purchase customer experience.

Basic Qualifications

- 7+ years of working directly with engineering teams experience

- 5+ years of technical product or program management experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.