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Food Bank Program Coordinator

About the Organization Welcome to HRDC, where you'll find us working to improve our neighbors' lives by building a better community in Bozeman, Livingston and Southwest Montana. We invite you to become part of our HRDC family whether you need help or are able to provide help.

We believe in building a better community through supporting our neighbors across Southwest Montana with nearly 50 different programming initiatives.

HRDC exists to instill hope, develop resources, design solutions, and change lives.

We envision a place where poverty has no impact because opportunity and quality of life are equally afforded to everyone.

EOE Statement HRDC does not discriminate against any person including customers, employees, and applicants for employment on the basis of race, religion, national origin, sex, age, physical or mental disability, reprisal, and where applicable, marital status, familial or parental status, sexual orientation, political ideas and beliefs, level of English skills, if all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by HRDC, in the performance of contracts and the delivery of services or funding. Not all prohibited bases will apply to all programs and/or employment activities.

All are encouraged to apply. At HRDC IX , we value lived experience and nontraditional backgrounds. Studies have shown that people are less likely to apply for jobs unless they believe they meet every one of the qualifications described in a job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. If you are interested in applying, we encourage you to think broadly about your background and qualifications for the role.

Open Date 5/20/2025

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Non-Exempt

Location Headwaters Area Food Bank

Description

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Section I: Position Details

Job Opening Date:May 20, 2025

Job Status: This position is full time - 32 hours. HRDC also has a "Wellness Hours Policy" which encourages full-time staff to use up to 2 paid hours weekly to work on their wellness.

Wage:$23.00-$26.00 / hour, based on experience

General Summary of Purpose of this Position:

Acts as a warehouse supervisor and service navigator of HRDC and community programs for Headwaters service area, monitors donations, and provides continuous availability of services and provisions to persons requesting emergency food, energy, and housing assistance from the Headwaters Area Food Bank. The position has the responsibility of keeping the facility safe and sanitary and ensuring the sufficient supply of emergency food for the Food Bank. Additional duties as assigned.

Primary Job Duties and Responsibilities:

1. Provides Emergency Food and HRDC program application assistance to clients (30%)

+ Interviews clients to assist in connecting them with emergency food assistance as well other appropriate HRDC emergency services

+ Makes appropriate referrals to other agencies.

+ Enters customer services and demographics into HRDC data system

2. Manages and maintains safe, sanitary, and efficient warehouse and food storage areas (30%)

+ Picks up, transports, and delivers bulk foods donated to and/or distributed from the Headwaters Area Food Bank

+ Keeps a food inventory to keep the shelves full by food rescue, food drives, and ordering food through MFBN and purchases.

+ Keeps accurate records through use of computer database of donations (incoming food) and outgoing food, including recording commercial donations, volunteer hours, client data and monetary contributions. Completes monthly reports and submits to Supervisor.

+ Prepares food and warehouse supply orders for approval by Director.

+ Works closely with the Gallatin Valley Food Bank to supply HAFB with needed items.

3. Oversees the operational assignments of approximately 20+ volunteers and 1 part time staff (20%)

+ Provides volunteer training and orientation and instructs work group members in necessary tasks and execution of proper procedures;

+ Develops spirit of cooperation and understanding among volunteers and work group members;

Provides a safe and sanitary working environment for volunteers and staff according to a designated cleaning schedule per food safety regulations.

4. Coordination of other duties (20%)

+ Plans and coordinates seasonal activity of HAFB Community involvement including community volunteer work groups;

+ Answers incoming calls courteously and helps access services as needed.

+ Provides outreach in the area for HAFB

+ Plans and implements fundraisers under direction of Supervisor;

+ Communicates through various means, both written and verbal, including written directives and memoranda, with all parties involved.

Knowledge Skills and Abilities:

Language Skills:

+ Read and comprehend basic instructions and present information to others.

+ Read, interpret, and write routine reports and correspondence.

+ Interpret and write general business documents or technical procedures.

+ Conversational Spanish encouraged.

Mathematical/ Money Handling Skills:

+ Basic counting skills;

+ Add, subtract, multiply, and divide simple numbers;

+ Handle varying amounts of cash from small to large;

+ Calculate figures and amounts applying concepts of basic algebra and/or geometry.

Reasoning Ability:

+ Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form;

+ Ability to deal with problems involving several concrete variables in standardized situations;

+ Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists;

+ Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form;

+ Ability to define problems, collect data, establish facts, and draw valid conclusions.

+ Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables;

+ Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems;

+ Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.) in its most difficult phases;

+ Ability to deal with a variety of abstract and concrete variables.

Computer Skills:

+ Words per minute computer keyboard required: Demonstrate proficiency

+ 10-Key strokes per minute data entry required: Demonstrate proficiency

Specialized Office Equipment:

+ Operate fax machine to send or receive documents;

+ Operate 10-key calculator to add, subtract, divide, or multiple numbers;

+ Operate Multi-line telephone system to place, receive or transfer calls, or to retrieve voice mail messages.

Computer Software and Operating Systems:

+ Utilize computer spreadsheet (Excel) to input, format, and edit data and save, print, or transmit data;

+ Utilize computer word processing (Word) to input, format and edit documents and save, print, or transmit documents;

+ Utilize computer Internet/ E-Mail (Internet Explorer, Chrome, GMail) to access, send, retrieve, save, print, or transmit documents, or data files;

+ Operate personal computer with Windows operating system to start programs, input, format, and edit data files, and print or transmit data;

+ Utilize proprietary, custom or online programs or data bases to input, format, and edit data and save, print, or transmit data. Specify Programs: CaseWorthy

HRDC, professional or Governmental Policies and Regulations:

+ State or federal regulations or laws (List by name): must follow guidelines on sanitation practices in accordance with regulatory and licensing requirements; i.e. USDA – TEFAP; CSFP Program

+ Agency policies or procedures (List by name): All HRDC policies and procedures.

Drivers Licenses Required for Performing this Position:

+ Montana Class D Driver License

Professional Licenses or Certifications Required by Law, Rule or Regulation for Performing this Position:

+ Managerial ServSafe Certification

Other Required Knowledge, Skills or Abilities:

+ Ability to type and use basic office equipment;

+ Ability to speak precisely and clearly in public;

+ Ability to effectively work and communicate with a wide range of individuals from all socio-economic groups;

+ Ability to read, interpret and implement documents such as governmental regulations, rules, and procedure manuals;

+ Ability work with minimal supervision and effectively manage work flow;

+ Ability to respond effectively to the most sensitive inquiries or complaints from customers or claimants;

+ Strong interpersonal and communication skills;

+ Must be able to drive standard and automatic transmission vehicles.

Essential Physical, Mental and Emotional Requirements of this position:

The following physical, mental and emotional abilities are considered essential to perform the duties listed above:

+ While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear;

+ The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds;

+ Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus;

+ The incumbent must be able to perform multiple tasks simultaneously, must be able to work under time and/or deadline pressures.

Education and Experience:

Education:The following course(s) of study or class work usually provides the required knowledge skills and abilities to perform the duties of this position:

+ Graduation from high school or GED is required.

+ Associate’s degree or equivalent from twoyear college or technical school preferred.

Experience:The following kinds of experience usually provide the required knowledge skills and abilities to perform the duties of this position:

+ Three years of progressively responsible work in program administration including budgeting, grant writing, and fund raising;

+ Demonstrated experience in cooking, nutrition, and food safety;

+ Managerial Serv-Safe Certification

Section III - Supervision

Supervision Received:

+ This position operates under general supervision. The incumbent’s work is primarily assigned by daily workflow and operations. The incumbent is authorized to make decisions as to the timing and sequence of work and the work is performed according to established policies and procedures and/or within applicable laws, rules and regulations governing the tasks being performed.

This position supervises the following position(s):

+ 20+ volunteers

+ 1 part time employee

This position has the following supervisory responsibilities:

+ This position has responsibility for assigning and checking work of volunteers.

+ 1 part time employee

Section IV - Decisions

Impact of Decisions and Errors Made by Position:

+ Decisions, final recommendations and/or errors primarily affect creation of major program and/or continuation of existing food bank programs.

+ Decisions, final recommendations and/or errors affect clients of one program.

Judgment Required to make decisions:

+ Requires considerable judgment to work out programs and approaches to major problems and, in general, perform duties wherein recognized general principles may be inadequate to determine the best procedures to follow or the optimum decision in all cases.

Exception Authority:

+ This position does not have the authority to authorize exceptions to program policy or procedure.

Section V - Financial Responsibility

Handles cash or checks:

+ Develops budget requests – budget may be in excess of $60,000;

+ Monitors expenditures and revenues for Headwaters Area Food Bank budget

+ Generates program revenue

+ Solicits grants/gifts/donations;

+ Responsible for completing claim forms and purchase orders;

+ Handles cash or checks from individual donors – may exceed $10,000.

Section VI - Personal Contacts

The incumbent is responsible for the following personal contacts (either in oral or written form) when performing the duties and responsibilities of the position:

+ Daily interaction with co-workers and the public;

+ Interacts with Program Director weekly or more often;

+ Interacts with representatives of other service providers several times per month;

+ Interacts with funding agencies to provide information or exchange facts.

+ Interacts with governmental compliance or auditors to provide information or exchange facts;

+ Represents Headwaters Area Food Bank program with members of the press or media.

Confidentiality:

+ The incumbent regularly works with confidential and client data, which if disclosed, may be detrimental to agency/client interests. Release of such information may also violate disclosure laws.

Section VII - Working Conditions

The incumbent is exposed to the following unusual, potentially hazardous or unpleasant working conditions:

+ Works in temperature controlled office environment and warehouse where temperature may not be controlled;

+ Weekly or more frequent operation of a motor vehicle under all weather conditions;

+ Weekly or more frequent exposure to angry or violent clients or volunteers;

+ Weekly or more frequent exposure to unpleasant substances, odors or noises;

+ Weekly or more frequent requirement to work above ground level on a ladder or scaffold.

This position is currently accepting applications.