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Technology and Performance Analyst

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Technology and Performance Analyst

Salary

$80,868.00 - $121,302.00 Annually

Location

Gilbert, AZ

Job Type

Full Time

Remote Employment

Flexible/Hybrid

Job Number

25-0243

Department

TOWN MANAGER

Division

TM ADMINISTRATION

Opening Date

05/21/2025

Closing Date

6/9/2025 11:59 PM Arizona

+ Description

+ Benefits

+ Questions

We Are Seeking

Are you passionate about data and technology? Do you thrive in a dynamic environment where innovation and continuous improvement are at the forefront? If so, we have the perfect opportunity for you!

The Town of Gilbert is seeking a talented and driven Technology and Performance Analyst to join our team. In this role, you will play a crucial part in enhancing our performance management program and driving digital transformation through data storytelling, artificial intelligence, and emerging technologies. You will be instrumental in embedding a culture of continuous improvement through data-driven insights and digital innovation.

As a Technology and Performance Analyst , you will work closely with our Chief AI Strategy and Transformation Officer and Core Performance Manager to drive change and support Gilbert’s strategic objective of becoming the City of the Future. You will assist with the design, development, and maintenance of performance measurement frameworks and dashboards, collaborate with departments to establish meaningful key performance indicators (KPIs), and support IT with data governance and data quality standards across departments.

Key Responsibilities:

+ Develop and maintain performance dashboards and tracking tools to enable real-time insights into service effectiveness.

+ Research and assess new technologies (e.g., Generative AI, IoT, RPA, digital twins) for potential application.

+ Assist in the development and deployment of AI-powered solutions while ensuring ethical use and transparency.

+ Act as a digital ambassador within the organization, promoting innovation, agility, and human-centered design

+ Read the full job description here (https://www.governmentjobs.com/careers/gilbert/classspecs/1758567?keywords=1465&pagetype=classSpecifications) .

Anticipated Recruiting Timeline:

+ Posting Closes: June 8, 2025

+ Virtual Interviews: Week of June 23

+ In-person Interviews: Week of June 30

+ Second Round Interviews: Week of July 7

+ Anticipated New Hire Start Date: July 21

Note: This timeline is intended to give candidates an estimate; dates are subject to change.

About You

At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core functional values and having a passion for data and technology, candidates must possess the following requirements:

+ Bachelor’s degree in data science, information systems, public administration, or a related field.

+ 3-5 years of relevant experience in the public or private sector.

+ Analytical skills and a working knowledge of data visualization tools, such as Tableau, PowerBI, and/or ESRI.

+ Demonstrated experience in performance analysis, KPI metrics, and/or business reports.

+ Strong understanding of AI and its practical application in service delivery or public policy context.

+ Experience with digital tools, data systems, and emerging technology.

+ Exceptional written and oral communication, including the ability to explain technical concepts to non-technical audiences.

Preferred:

+ Experience working in or with local government or public sector organizations.

+ Familiarity with agile project management methodologies or service design approaches.

+ A working knowledge or process improvement techniques.

Why Team Gilbert?

At Gilbert, (https://www.gilbertaz.gov/departments/manager-s-office/leadership) we believe that your career is not just a job—it’s your purpose! Picture yourself in a vibrant and dynamic community that prioritizes exceptional benefits, competitive salaries, and a collaborative environment where passionate, high-performing team members come together to create a lasting impact.

Our core values define us: we are driven, kind, humble, and bold (https://www.gilbertaz.gov/about-us/team-gilbert) . These principles guide us in our daily mission to Anticipate. Create. Help People.

Become part of a team where your contributions matter and where your growth and well-being are prioritized. If you’re ready to embark on a journey bigger than yourself, where your work can transform lives and shape the future of our community (https://www.gilbertaz.gov/about-us/team-gilbert/awards-accolades) , the Gilbert Team is the perfect place for you!

We Are Here to Help!

Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Town of Gilbert offers a comprehensive benefits package for qualifying positions that includes medical and dental insurance, life insurance, disability, pension, tuition reimbursement, parental leave, babies at work, and more! Click Here (https://www.gilbertaz.gov/home/showdocument?id=42978&t=637793142009536761) to see a list of our benefit offerings at-a-glance.

01

(2086-MGT-Q01)In the questions that follow, you will be asked for information about your work history, to include things such as dates of employment, names of employers and specific details of the work you did. Answers provided in this supplemental questionnaire must be substantiated and verifiable in the employment history section of the application. Be aware that submitting a resume in lieu of completing the employment history section of the application and failing to provide all of the information requested will probably disqualify you from further consideration, so be thorough in answering the questions. Please indicate whether or not you accept these terms by checking the appropriate box below.

+ Yes

+ No

02

Do you have a bachelor’s degree or higher in Data Science, Information Systems, Public Administration, or a related field?

+ Yes

+ No

03

If your response indicates you have relevant experience, please provide details in the space below. If not, please enter N/A.

04

How many years of relevant experience do you have working in the public sector or private sector?

+ No Experience

+ 1 - 3 years

+ 3 - 5 years

+ 5+

05

If your response indicates you have relevant experience, please provide details in the space below. If not, please enter N/A.

06

How many years of experience do you have working with data management or project management software?

+ No experience

+ Less than one year

+ 1 - 3 years

+ 3 - 5 years

+ 5+ years

07

If your response indicated you have experience in this area, please provide the type of software and use of software in the space provided below. If not, please enter N/A.

08

How many years of experience do you have with data visualization tools, such as Tableau, Power BI, and/or ESRI?

+ None

+ Less than one year

+ 1 - 3 years

+ 3 - 5 years

+ 5+ years

09

If your response indicated you have experience in this area, please provide the type of software and use of software in the space provided below. If not, please enter N/A.

10

Do you have any experience with technology pilot projects or proof of concepts?

+ Yes

+ No

11

If your response indicated you have experience with pilot projects or proof of concepts, please provide more details in the space below. If not, please enter N/A.

12

Do you have any experience working with or deploying AI solutions, specifically generative AI?

+ Yes

+ No

13

If your response indicated you have experience in these areas, please provide more details in the space below. If not, please enter N/A.

14

Copy OF [The following question is strictly confidential and will not be made part of your application for employment. Preference Status per Arizona Revised Statute 38-492 (select all that apply):]

+ Veteran

+ Disabled Veteran

+ Veteran's Spouse/Surviving Spouse

+ Disabled Person

Required Question

Employer

Town of Gilbert

Address

50 E. Civic Center Drive Gilbert, Arizona, 85296

Phone

(480) 503-6823

Website

https://gilbertaz.gov/jobs

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