• Food Service Worker II-Retail

    Northern Michigan University (Marquette, MI)


    Food Service Worker II-Retail

     

    Work type: Staff

     

    Categories: Food Service, Other

     

    Position Title:Food Service Worker II-Retail

     

    Department: Dining Services-University Ctr

     

    Term of Assignment: Continuing

    Term End Date, If Applicable:

    FLSA Status: Non-Exempt = overtime eligible

     

    Work Schedule:Variable shifts/days/locations; including afternoon and weekend shifts; typical work hours are Sunday - Friday with shift start times between the hours of 7:30 am and 12:00 pm

     

    Salary:$17.34 starting; $18.21 working

     

    Travel:No travel

    Brief Statement of Duties

    Brief Statement of Duties: Under routine supervision, perform a variety of duties necessary for the daily maintenance, operation and supervision of employees in a retail operation. Provide skills and perform duties in the preparation and resale of various food, beverage and retails items. Ensure success through excellent customer service and maintenance of retail operation standards.

    Minimum Qualifications

    Required Education:High School Graduation or Equivalent

    Discipline/Degree Area:

    Required Specialized Training/Certifications:

    Required Minimum Work Experience: Three years' experience in retail/convenience store and/or retail restaurant.

     

    One year experience utilizing computerized cash registers and handling cash.

     

    One year experience in a retail restaurant or convenience store cooking, short order, grill, and/or pizza preparation.

    Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

    Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

     

    Politeness, being courteous, tactful and helpful in dealing with the public and members of the University community.

     

    Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

     

    Instructing-Teaching others how to do something.

     

    Speaking-Talking to others to convey information effectively.

     

    Service Orientation-Actively looking for ways to help people.

     

    Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.

     

    Ability to assess customer orders, kitchen tickets, and expedite food from the kitchen to service team.

     

    Oral Comprehension-The ability to listen to and understand information and ideas presented through spoken words and sentences.

     

    Manual Dexterity-The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

     

    Problem Sensitivity-The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

     

    The physical capability to perform all of the duties and responsibilities of the position, with or without reasonable accommodation.

     

    Additional Desirable Qualifications

    Additional Desirable Qualifications:

    ServSafe Food Service Sanitation Certification.

     

    Servsafe Alcohol or TIPS Alcohol Service Certification.

     

    Leadership ability demonstrated by experience.

     

    Willingness to improve skill level.

     

    Other

     

    Special Instructions to Applicants: Submit application, cover letter, resume and references

     

    Contact Information: Brenda Bickler, Employment Specialist, 906-227-2114

     

    NMU is an equal opportunity employer.

     

    Advertised: May 21 2025 Eastern Daylight Time

     

    Applications close: Jun 03 2025 Eastern Daylight Time