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This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements. Nomad GCS does not support the H1B Visa for this position.

Position: Innovation Engineer l - NTC

Division: Technology

Department: Nomad Total Command (NTC)

Status: Full-Time

Overview: Nomad Global Communications Solutions (Nomad GCS) is a leading provider of advanced interoperable communication solutions for disaster response, tactical operations, mobile telemetry, and medical command centers. We serve customers across state and federal government agencies as well as private sector organizations worldwide. Our mission is to provide seamless solutions when every minute matters.

The Innovation Engineer l is responsible for assisting with the advancement of Nomad’s technologies and systems through the application of research, development, software, and engineering expertise. This role requires a combination of creativity, technical proficiency, and hands-on problem-solving to design, implement, and improve products, processes, and technologies that strengthen NTC as a differentiator. This position requires some travel and from time to time, overnight stay in Libby.

The Innovation Engineer l is responsible for evaluating and planning product proposals, configuring hardware systems, conducting system and environmental testing, and documenting technical processes to support troubleshooting and product development. Responsibilities also include training internal teams, providing remote and onsite technical support, participating actively in project meetings and reviews, and managing hardware procurement by submitting and tracking Bills of Materials (BOMs).

Primary Responsibilities:

Plan & Analyze:

• Review and evaluate product proposals from both internal and external customers to determine feasibility, producibility, cost, delivery time, and production time.

• Discuss proposals with customer representatives, engineers, NTC team members, and other personnel.

• Formulate straightforward conceptual designs based on proposals to meet customer requirements.

Schedule & Coordinate:

• Own or assist with scheduling NTC resources, tasks, and project timelines to ensure deliverables meet customer requirements and schedule.

• Coordinate with NTC teams to prioritize work based on project requirements, staffing availability, and deadlines.

• Support project management efforts by tracking progress, identifying potential delays, and communicating schedule adjustments or project changes.

Hardware Configuration:

• Own the NTC hardware configuration process, including:

o Embedded software for micro-controlled hardware (Modules) and sensors;

o Software for Control Systems (Central Node), tablets, and screens;

o Software and system architecture for Content Delivery and Distribution systems, including but not limited to Encoders and CDNs;

o Software/communication libraries and protocols for communication between Modules, Central Nodes, Sensors, and third-party control systems.

o Assemble and modify existing equipment and software to meet special needs.

Test:

• Test configured hardware on NTC test boards and/or environmental testing platforms.

• Verify software performance against specifications and requirements; analyze and record test data.

Document:

• Create, prepare, and write systematic documentation needed to support, reproduce, and troubleshoot issues with each respective product.

• Build and maintain asset configuration and SD card automation files.

Train:

• Provide internal training to the Nomad Production team regarding NTC hardware installation and testing.

Support:

• Provide technical troubleshooting support remotely or onsite as needed.

• Assist with diagnosing field issues, recommending solutions, and ensuring corrective actions are documented and implemented.

Participation:

• Attend meetings regarding upcoming builds, take meaningful notes, and actively participate:

• Proposal Reviews;

• Sales/Project Management Kickoffs;

• SPN reviews, Initial Design Reviews (IDR), and Executive Design Reviews (EDR); and

• Actively participate in Executive Reviews and document any findings.

Identify & Order Hardware:

• Submit Bills of Materials (BOMs) based on the project requirements in a timely fashion and track status.

Secondary Responsibilities:

• Plan, execute, and support comprehensive testing across all stages—including component, subsystem, system integration, and environmental testing—to identify failures, validate improvements, and drive enhancements to system reliability through design, hardware, software, and process changes.

Tertiary Responsibilities:

• Tertiary responsibilities include supporting efforts to research industry standards, develop new product offerings, and improve existing products and processes based on customer feedback. Responsibilities also include supporting efforts to create system automation solutions.

Accountabilities:

• Satisfy the above responsibilities on a quarterly basis.

• Provide constructive feedback and contribute to the success of Innovation Engineers at level I; escalation of insurmountable roadblocks.

• Complete system design hardware for future iterations of the NTC platform and related products.

• Work with software engineers to log all NTC hardware activities and create the necessary logic flows to control NTC features and functions.

• Complete in a timely manner tasks pursuant to agreed-to Sprint requirements in a high-quality manner.

• Actively participate in NTC meetings and demonstrate effective communication.

• Arrive and depart from work within standard office hours and be responsive outside of such hours as needed.

• Due to the nature of responsibilities, Innovation Engineers may have limited opportunities to work from home and are expected to use good judgment when evaluating their ability to do so, in conformance with NTC policies.

Required Education / Experience:

Education / Experience:

+ BS in Engineering or related field

OR

+ High school diploma and 2+ years' experience in electrical engineering or similar

Employment Experience:

• 1+ years’ experience with microcontrollers and electrical or mechanical engineering

• Development of at least one hardware application

• Understanding of microcontroller programming

• Basic understanding of electrical drafting, technical writing, and technological designs

• General understanding of web application function, Linux, and Windows OS

• Working knowledge of NodeJS, JavaScript, React, and/or similar programming

• Working knowledge of relational database systems and Object Orientated Programming

Compensation & Benefits:

• Nomad offers a competitive base pay along with a benefits package.

• Potential for remote work after successfully completing three-month onboarding.

Promotion, Bonuses & Compensation Increases:

• Advancement and bonuses based, in part, on regularly exceeding expectations in Quarterly Reviews.

Physical Demands:

• While performing the duties of this job, the employee will be required to use hands and arms to handle, feel, reach, or operate objects, tools, or controls.

• Specific vision abilities required by this job including close vision, distance vision, peripheral vision, depth perception, and the ability to distinguish individual colors.

Working Environment:

• The work environment is a partially environmentally controlled indoor environment. Depending upon the time of year, temperatures can fluctuate between 60F and 100F but is typically around 70F. There are times when working outside will be required.

• The employee may be subjected to noise levels, ranging from low volume to loud and will be required to wear provided safety hearing devices from time to time, which will be provided.

• All Team Members must wear provided OSHA approved eye protection at all times in manufacturing areas. The employee will be required to wear provided safety eyewear throughout the performance of their duties.

Nomad GCS is an equal opportunity employer, (EOE,) and voluntarily follows affirmative action guidelines. As an equal opportunity employer, Nomad GCS does not discriminate in its employment decisions on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable state and local laws.

Department

64- Nomad Total Command (NTC)

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

$55,000 - $65,000 salary + quarterly NTC incentive up to $850 based on quarterly review