• Medical Receptionist

    TEKsystems (Indianapolis, IN)


    Large and top rated hospital system is seeking empathetic and passionate patient registration representatives to join the team at multiple locations with various shifts available!

    Description

    Emergency Department

    -First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment.

     

    -The ER is a 24-hour, 365-days a year facility and does not close. The schedule is a rotating 12-hour shift, up to 40 hours per week.

    -Team members will be trained in all the following areas:

    ---Front Triage Desk: Check in patients who walk in through the main entrance.

     

    ---Ambulance Bay: Check in patients who come in by ambulance or helicopter.

     

    ---ER Floor: Register patients at the bedside with portable computers. Must confirm patient demographics and collect/verify all insurance information for accuracy.

     

    -Ensure ID/Insurance cards and consents are updated in the EMR system.

     

    -Support self-pay process for patients without insurance coverage. Complete required documentation for Medicare patients prior to admissions, if needed.

    Outpatient/Clinic

    -First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment.

     

    -Locate patient in the EMR system for an efficient check-in process.

     

    ---Verify patient’s demographic information and update, if needed, with high level of accuracy.

     

    ---Verify patient insurance plans with a high level of accuracy.

     

    ---Support checkout process, including scheduling follow-up appointments and charge entry.

     

    ---Answer questions related to lab work, pharmacy, or radiology services.

    Main Admitting/Inpatient

    -First person our patients see when they arrive. Main priority is to provide an exceptional patient experience with a warm, welcoming environment.

     

    -Support a wide variety of hospital services, including but not limited to lab, radiology, surgery, and inpatient admissions.

     

    ---Locate patient in the EMR system for an efficient check-in process.

     

    ---Verify patient’s demographic information and update, if needed, with high level of accuracy.

     

    ---Verify patient insurance plans with a high level of accuracy.

     

    ---Answer questions related to lab work, pharmacy, or radiology services.

     

    -May require travel to inpatient units to complete bedside registration.

    Qualifications

    MUST HAVES:

    - 2+ years of work experience - ideally within a customer service capacity

     

    - Empathetic and compassionate

     

    - Passion for helping others

     

    - Strong technology skills

    Pay and Benefits

    The pay range for this position is $16.00 - $16.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in Indianapolis,IN.

     

    Application Deadline

     

    This position is anticipated to close on May 31, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.