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Business Systems Analyst 2-NR

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Business Systems Analyst 2-NR

Salary

$80,142.40 - $130,062.40 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Job Number

2025-00181

Division

Metro Transit

Department

Strategic Initiatives

Opening Date

05/20/2025

Closing Date

6/3/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Metro Transit is one of the country's largest transit systems, employs more than 3,000 people, and prior to COVID provided more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region

This Business Systems Analyst 2 role presents a dynamic opportunity to significantly contribute to Metro Transit's operational efficiency during a key technological evolution. Initially, you will leverage your analytical skills to provide robust support for our existing legacy ERP system as it undergoes a planned decommissioning and retirement. Over the subsequent 2-3 years, your focus will strategically transition to the implementation and support of a new Council-wide Asset Management system (HxGN). Upon full deployment, this role will become an integral part of the Metro Transit Asset Management team, playing a crucial role in optimizing and ensuring the effective utilization of these critical tools. This position offers a unique platform to apply and expand your expertise in both legacy system management and modern enterprise asset management solutions.

What you would do in this job

+ This role will work closely with the lead Business Systems Analyst and will take work direction from them but will also have the opportunity and expectation to work independently as tasks dictate.

+ Serve as a key resource for the support and configuration management of Metro Transit's legacy ERP system during its wind-down phase, including

+ Managing user access, security roles, and complex user setups.

+ Overseeing and performing system configurations and modifications to meet evolving business needs.

+ Analyzing and resolving complex data integrity issues and developing reports.

+ Developing and maintaining comprehensive user documentation and system support guides.

+ Assist in troubleshooting efforts for complex issues within the legacy ERP system, performing root cause analysis and collaborating with senior technical staff and vendors to design, test, and implement lasting solutions.

+ Play a role in the planning, design, and implementation activities for the transition to the new HxGN asset management system. This includes:

+ Participating in system design and configuration workshops.

+ Assisting with data mapping, validation, and migration strategies.

+ Act as a liaison between department end-users, technical analysts, IT, and vendors for both the legacy ERP and the new asset management system. Clearly articulate business needs and translate them into technical requirements and vice-versa.

+ Analyze existing business processes and workflows related to procurement, finance, inventory, asset, and maintenance management; identify areas for improvement and recommend solutions in the context of both current and future systems.

+ Contribute to defining the future state of asset management system use at Metro Transit, ensuring alignment with business objectives.

+ Develop, coordinate, and implement comprehensive test plans for business and functional processes during system development, upgrades, and quality assurance testing for both systems.

+ Participate in smaller projects or defined workstreams within the larger ERP retirement and asset management implementation initiatives.

+ Perform other related analytical and system support duties as assigned.

What You'll Bring & Develop

This role is an opportunity to apply your existing business systems analysis skills and deepen your expertise in managing critical system transitions. You will enhance your ability to lead aspects of system implementation, refine your analytical and problem-solving capabilities on complex platforms, and become a key contributor to a major technological advancement at Metro Transit. You will work alongside seasoned professionals, influencing system design and business processes that have a direct impact on operational success.

What You'll Gain

This role offers a unique and valuable opportunity to gain in-depth experience with both a mature ERP system and a modern asset management platform. You will develop advanced technical and functional support skills, gain practical experience in system implementation and transitions, and build a strong foundation in business systems analysis within the complexities of the public transportation industry. You will collaborate with experienced professionals and play a significant role in a transformative system modernization project, contributing directly to the efficiency and effectiveness of Metro Transit's operations.

What education and experience are required for this job (minimum qualifications)

+ Bachelor's degree or higher in Management Information Systems, Business Administration, or related field; AND Three (3) years of management analysis, related analytical, system management or equivalent experience

+ Associate's degree in Management Information Systems, Business Administration, or related field; AND Five (5) years of management analysis, related analytical system management or equivalent experience.

+ High School Diploma or GED; AND Seven (7) years of management analysis, related analytical, system management or equivalent experience.

What additional skills and experience would be helpful in this job (desired qualifications:

+ Experience with work order systems

+ Experience with timekeeping system

+ Experience with procurement system

+ Experience with HXGN (INFOR) system

Additional information

Additional information:

Union/Grade: Non Rep/ Grade G

FLSA Status: Exempt

Safety Sensitive: No

What your work environment will be: Most of the work time is performed in a standard office setting. Travel to various locations in the seven county metropolitan areas will be required with occasional out-of-state travel.

What steps the recruitment process involves:

+ We review your minimum qualifications.

+ We request your Work Record Evaluation (ATU employees only).

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are new to the Metropolitan Council, you must pass a drug test (safety sensitive positions only), and a background check which verifies education, employment, and criminal history. A driving record check and/or physical may be conducted if applicable to the job. If you have a criminal conviction, you do not automatically fail. The Metropolitan Council considers felony, gross misdemeanor and misdemeanor convictions on a case-by-case basis, based on whether they are related to the job and whether the candidate has demonstrated adequate rehabilitation.

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires an accommodation during the selection process, please [email protected].

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

+ Well@Work clinic

+ bus/rail pass valued at over $1200 per year

+ parking at many job locations

+ fitness centers at many job locations

+ Employee Assistance Program

+ extensive health and wellness programs and resources

01

Applicant Instructions: It is important thatyour application shows all relevant education and experienceyou possess. The supplemental questions listed below are to further evaluate your education and experience and to determine your eligibility for this position. Answer each question completely, and please do not type "see resume" otherwise your application will be considered incomplete, and you will not receive further consideration for this position. The experience you indicate in your responses should also be consistent with the Work History section of this application. If you attach a resume and/or cover letter to your application, it will be reviewed at the education and experience review step. I have read and understand the above instructions regarding my application and supplemental questions.

+ Yes

+ No

02

How did youfirsthear about this job opening?

+ CareerForce Center

+ Community Event/Organization

+ Employee Referral

+ Facebook

+ Glassdoor

+ Indeed

+ Job Fair

+ LinkedIn

+ Metro Transit Bus Advertisement

+ Twitter

+ Website: governmentjobs.com

+ Website: metrocouncil.org

+ Website: metrotransit.org

+ Website: minnesotajobnetwork.com

+ Other

03

If you selected 'Other', please describe where you first heard about this job. if you selected 'Employee Referral' please enter the employee's first and last name, ID number (if known), and job title. Type N/A if not applicable.

04

Do you have system management experience?

+ Yes

+ No

05

Please talk about your experience doing system management (giving examples), including the size and types of systems that you've worked with.

06

What large ERP systems have you worked with, and the number of years of experience with each?

07

Give an example of when you've had to use creative problem solving to help an end-user with technical support and how you met their needs successfully

08

Tell me about your experience working with minority and/or cross-cultural communities.

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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