• Venue Box Office staff

    Live Nation (San Antonio, TX)


    Job Summary:

    WHAT THIS ROLE WILL DO

    + Cash Handling; Opening Procedures and Closing Procedures

    + Maintain superior customer service both in person and over the phones

    + Answer phone with prompt and courteous attitude

    + Guest Relations

    + Will Call/Sales/Coat Check Window

    + Running Ticketmaster Program on Computer for Sales

    + Processing Opening and Closing Paperwork

    + Knowledge of Talent and Entertainment

    + Have a positive attitude

    WHAT THIS PERSON WILL BRING

    Required:

    + Working Knowledge of Phone Handling, Cashiering, Customer Service

    + Entry level knowledge of basic computer operation and Point of Sales systems

    + Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail

    + Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment

    + High School Diploma

    Preferred:

    + Previous Ticketing experience

    + Working knowledge of Windows based PC programs

    + Bilingual proficiency in English and Spanish is highly desirable

    Physical Demands/Working Environment:

    + Working environment is fast-paced

    + Position requires repetitive use of arms for answering busy phones and typing