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Location:

2727 N Central Ave, Phoenix, Arizona 85001 United States of America

We’re looking for a driven, people-focused Senior E-Commerce Sales Specialist to spearhead new dealer outreach and accelerate dealer sales growth. This role requires a mix of strategic sales skills, e-commerce insight, and a strong understanding of B2B relationships—particularly within the U-Haul dealer and storage affiliate network.

You will play a pivotal role in expanding our Buyer’s Club presence, reactivating dormant accounts, and driving sales by connecting dealers with the right products to support and grow their businesses.

Key Responsibilities:

Growth & Outreach

+ New Dealer Outreach: Proactively reach out to newly onboarded dealers to introduce Buyer’s Club offerings and promote purchasing benefits.

+ Affiliate Engagement: Contact new non-dealer storage affiliates 30 days post-activation to highlight Buyer’s Club benefits and offerings.

+ Dormant Account Reactivation: Identify and engage with dealers who have been inactive, reintroducing them to the platform and relevant products.

• Sales Enablement & Strategy

+ Targeted Recommendations: Develop customized product plans based on dealer profiles (e.g., Storage, Auto, Hotels, Mail) to align with their specific needs and drive conversions.

+ Competitive Benchmarking: Continuously research and benchmark against top competitors to inform outreach strategy and product positioning.

• Training & Education

+ AFM Training: Lead monthly training sessions with Area Field Managers, guiding them on Buyer’s Club features, tools, and strategies to better support dealer sales.

•️ Content & Communication

+ Communication: Provide support through customer service chats and phone lines, assisting customers with product inquiries, order placement, and general Buyer’s Club questions.

What We’re Looking For:

+ 2 + years experience in sales, e-commerce, or business development (B2B preferred).

+ Proven ability to drive account growth and reengage lapsed customers.

+ Strong interpersonal and communication skills, both phone and email.

+ Self-starter with a strategic mindset and customer-first approach.

+ Experience or interest in logistics , storage, or retail supply sectors is a plus.

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.