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Human Resources Systems Support *HYBRID*

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Human Resources Systems Support *HYBRID*

Salary

$4,931.67 - $7,150.92 Monthly

Location

Denver Metro, CO

Job Type

Full Time

Job Number

JD05259

Department

Judicial Branch

Division

State Court Administrator's Office

Opening Date

05/21/2025

Closing Date

5/30/2025 11:59 PM Mountain

FLSA

Determined by Position

Primary Physical Work Address

1300 Broadway, Denver, CO 80203

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

[email protected]

Type of Announcement

This announcement is not governed by the selection processes of the classified personnel system. Applications will be considered from residents and non-residents of Colorado.

How To Apply

Online applications through the Colorado Jobs portal will not be accepted. Please follow instructions on the job announcement for submitting an application.

+ Description

+ Benefits

Department Information

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

Description of Job

General Statement Of Duties:

Position supports technology systems maintained by the Human Resources Division of the Colorado Judicial Department. This position performs a variety of duties including, but not limited to, user support and training, application, and enterprise system support, troubleshooting software issues, account maintenance and report development.

Distinguishing Factors: Job Code: R43223

Essential Functions:

Understands and follows Human Resources operating procedures to ensure that technical solutions match user needs in an appropriate manner.

Monitors support line incidents and service requests. Provides first tier support to assist users with system questions or issues, troubleshoots errors and alert messages.

Assists with user communication and outreach.

Acts as a training resource for users on the use of departmental systems based on existing training materials. Documents training of staff.

Assists in creating and updating training documents.

Maintains system accounts including adding, editing and removal of users. Configures users for role.

Updates and adds system data as needed.

Assists in testing functionality and performance of existing systems.

Works collaboratively with vendors and other departments to provide solutions for business requirements.

Assists in creating and updating system reports.

Performs project tasks as needed.

Attends meetings and trainings as required.

Performs other duties as assigned.

Key Qualities for this role:

Clear and effective communication with both technical and non-technical stakeholders at all different levels of the organization is a plus.

A focus on providing hands-on high quality customer support and assistance to system users.

A willingness to learn and adapt to new technologies and processes is a key quality for this role.

An interest in building relationships with stakeholders state wide.

Supervisor Responsibilities:

Job has no responsibility for the direction and supervision of others.

Physical Demands:

Sedentary Work- Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally.

Work Environment:

Good--Relatively free from unpleasant environmental conditions and/or hazards.

Hybrid Work Model

This position is within the Human Resources Division of the State Court Administrator's Office and offers a hybrid work schedule (combining on-site and remote) recognizing the balance between professional productivity and personal well-being. Enjoy the flexibility of a hybrid work schedule, blending remote work with in-office collaboration for the perfect work-life integration.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

EDUCATION AND EXPERIENCE EQUIVALENCY

Graduation from an accredited college or university with a bachelor’s degree in computer science or related field.

OR

Five (5) years of professional computer/IT technical support experience.

WORK RELATED EXPERIENCE

One (1) year of professional computer/IT/Human Resources technical support experience in Human Resources related systems.

Supplemental Information

The Colorado Judicial Department is committed to ensuring equal access to and full participation in court and probation services and programs for qualified individuals with disabilities, including employees of the Colorado Judicial Department. The Americans with Disabilities Act (ADA) is an important part of our culture, and we are committed to provide reasonable accommodations when needed without causing undue hardship to the Colorado Judicial Department.

Each district has an ADA Coordinator and Jury Commissioner. The ADA Coordinator is responsible for initiating the interactive process once an employee, court or probation services participant has made a request for reasonable accommodation and the Jury Commissioner is responsible for initiating the interactive process once a juror has made a request for a reasonable accommodation.

Additional Comments:

If you are a current Judicial Department employee and know someone who would be a great fit for this position, encourage them to apply and help us bring talented individuals to the Judicial Department! This position may qualify for a referral award of $500. Fifty percent of the award will be paid in the first paycheck after the new hire completes one month of service, and the remaining fifty percent will be paid in the first paycheck after the new hire successfully completes one year of continuous service.

Learn more about employee benefits (https://www.coloradojudicial.gov/careers)

This posting may be used to create a Talent Pool. Talent Pools may be used for a period of 10 months after the closing date on a job posting.

Career Growth & Development

Advance your career in an environment that supports continuous learning, mentoring, and professional development.

Salary offers are determined based on several factors, including relevant experience, available budget, and compliance with the Equal Pay for Equal Work Act, in alignment with our compensation step plan. Please include any relevant experience that you would like considered in the process.

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How to Apply:

For more information and to apply online, please visit our website listed below:

https://www.coloradojudicial.gov/careers

Please note : Applications must be submitted before 11:59 p.m. on the closing date. Incomplete or new applications will not be accepted after this time.

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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