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Human Resources Generalist

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Human Resources Generalist

Salary

$54,984.00 - $64,890.00 Annually

Location

Denver Metro, CO

Job Type

Full Time

Job Number

00683-HRSII-TD-0525

Department

Department of Education

Division

Educator Talent

Opening Date

05/20/2025

Closing Date

5/26/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Downtown/Denver Metro/Eligible for a hybrid (office/remote) work environment.***

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

Salary Note

Although the full salary range for this position is provided, appointments are typically made at or near the range minimum.

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is only open to current Residents of Colorado.

Incumbent will be required to complete work for CDE within Colorado.

Interviews for this role are intended to be held on Thursday June 5, 2025 (10 AM to Noon and from 2 PM to 4 PM)

Colorado Department of Education – What We Do

The Colorado Department of Education (CDE) provides leadership, resources, support, and accountability to the state's 178 school districts, 1,888 schools, over 53,000 teachers, and over 3,200 administrators to help them build capacity to meet the needs of the state's approximately 905,000 public school students. In addition, CDE provides structural and administrative support to the Colorado School for the Deaf and the Blind and the Charter School Institute.

As the administrative arm of the State Board of Education (https://www.cde.state.co.us/cdeboard) , CDE is responsible for implementing state and federal education laws, disbursing state and federal funds, holding schools and districts accountable for performance, licensing all educators, and providing public transparency of performance and financial data.

CDE is a values-based agency that serves students, parents, and the general public by protecting public trust through ensuring adherence to laws, strong stewardship of public funds, and accountability for student performance.

CDE strives to incorporate five core values that we uphold in our work internally and externally. If you come to CDE, be prepared to incorporate Integrity, Equity, Accountability, Trust, and commitment to Service in what you do.

Why Work For CDE

The work we do is rewarding and impacts the students, families, educators, and communities across Colorado. Our leadership also promotes a culture that puts families and self-care as a priority. Along with meaningful work and an environment that puts employees first, the state also offers rich benefits that intend to make us an Employer of Choice!

The following is a summary of the benefits we offer:

+ Flexible work schedules and flexible workplace options that may include flexible working hours, working from home, working in the office, and/or a hybrid working environment.

+ Premier medical, dental, vision, and dependent life insurance options. All with a generous employer contribution keeping employee costs as low as possible.

+ Employer paid short-term disability and life insurance

+ Up to 160 hours of Paid Family Medical Leave (PFML)

+ 11 paid holidays per year

+ Competitive vacation and sick leave accruals

+ Retirement through the Public Employees Retirement Association (PERA)www.copera.org

+ Employer paid RTD Eco Pass (certain restrictions may apply)

+ Paid professional development opportunities

A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the Colorado Equal Pay for Equal Work Act. The salary analysis considers relevant experience, education, certifications, and state seniority as compared to others doing substantially similar work. While most salary offers are made within the posted range, occasionally an offer is made below or above the posted range based upon this salary analysis.

Description of Job

Work Environment:

This position is Full-time, is Hybrid (Remote/Home Office w/requirement to report to Work location per business needs).

+ Extended hours during the evening or the weekend may be required by business needs

+ A Remote (Home) office is required

+ Required to report to the work locationper business needs

+ Essential Functions (ADAAA)

+ LIGHT/Office environment:

+ Required to sit, view a computer screen, and utilize a keyboard and mouse for extended periods of time

+ May be required to lift and move up to 10 lbs of force frequently or 20 lbs occasionally

+ Required lifting, bending, stooping, pushing, walking, etc.

+ Light work usually requires walking or standing to a significant degree

+ DL Not Required: Required to independently obtain and determine means to complete travel requirements.(For positions that only report to CDE locations and can use public transportation to complete that.)

Position Summary:

Have you been called a cheerleader of people and enjoy helping employees stay engaged and motivated? Do you have an instinct to offer a helping hand to others in times of need and have spent some time working with FMLA or FAMLI or other types of leave? Do you have a passion for Human Resources? If so, this may be the role for you!

CDE is hiring an HR Generalist to partner and collaborate with managers and supervisors in ensuring a positive employee experience. This includes overseeing the HR inbox and responding to or appropriately forwarding emails to the HR or Payroll employee responsible for the actions, tracking and processing all personnel actions, acting as a benefits administrator, FMLA, tracking and reporting on leave accruals and time off, responding to unemployment claims, and all offboarding actions as necessary. The position will provide excellent customer service to both internal and external customers. The position may be required to participate in special projects or process improvement initiatives of HR or CDE. Our team is implementing a new HRIS system and the ideal candidate will be familiar with HR technology and change management, and will have the opportunity to shape the future of HR at CDE!

The final salary is anticipated to fall within the posted salary range, however could be higher or lower depending on the knowledge, skills, abilities, and other qualifications of the preferred candidate while considering internal equity.

Major Duties and Responsibilities:

+ Customer Service/HR Email Inboxes (40%)

+ Monitors the main HR and PAF inboxes each daily. Including, but not limited to, delegation of the email to the appropriate HR staff as necessary based on topic.

+ Provides the necessary follow-up on delegated email assigned to ensure responses have been made in a timely fashion.

+ Responds to emails in each of these boxes, if possible and appropriate based on the topic of the email.

+ Escalates issues to the next level supervisor as needed should delegated email responses not meet the timeline expectations provided.

+ Provides updates to the HR Supervisor regarding observed trends in emails received in the HR inbox.

+ Onboarding and Personnel Changes ( 25 %)

+ In coordination and collaboration with HR TA Coordinator, assists in entering new employees into the various onboarding or agency systems.

+ Attend and present New Employee Orientation.

+ Takes lead in responding to all PAF emails, including, but not limited to, ensuring accuracy of information, logging on the applicable tracker, routing for approvals, and processing in CPPS based on the established timelines/deadlines.

+ Collaborates with the payroll unit to ensure employee changes are accurately reflected in the payroll system.

+ FMLA/FAMLI /Benefits/ Unemployment/ Employee Engagement ( 25 %)

+ Demonstrate a working knowledge of employment law, rules, policies, and processes for Non-Classified positions and State Personnel Rules for Classified positions by handling questions coming from customers and seeking assistance from the HR Supervisor, Talent Acquisition Manager, or HR Director on complex issues.

+ Refer employees to proper offices and/or other HR Staff on where to find answers to questions and concerns. Escalate concerns to the HR Supervisor, Talent Acquisition Manager, or HR Director for resolution assistance. Identify and offer ideas to increase employee engagement, participation, or satisfaction.

+ Maintain working knowledge of all State employee benefits; serve as back-up to respond to basic employee basic inquiries and escalate the more complex questions to CDE’s Benefits Administrator or the SOC EBU for assistance

+ FAMLI and FMLA Leave Coordination. This includes, but is not limited to, facilitating, reviewing, approving, and tracking FMLA, FAMLI, and STD requests. Coordinates “make-whole” and leave with both HR Supervisor and Payroll.

+ Maintain working knowledge of various leave options available to employees in both Non-Classified (At-Will) and Classified positions. Provides leave balances, upon request via the HR mailbox. Update tracker using data provided by the Data Manager and provide data (leave accruals, balances, and amounts taken) for requests received through HR’s intake email inbox. Serves as back-up to HR Supervisor in leave tracking activities.

+ Act as the primary contact to receive unemployment inquiries via CDE’s third-party UI claims. Collaborates with the HR Supervisor, and HR Director to ensure all materials are gathered for a timely response to each claim and attend UI hearings. Coordinate activities related to unemployment hearings such as hearing preparation, receiving, and responding to inquiries, monitoring/communicating decisions to appropriate parties, and collaborating with the accounting department on payments to ensure we are paying benefits only for those that are deemed eligible.

+ Builds and maintain strong professional relationships with supervisors, leaders, and employees throughout CDE or external to CDE. Work to be an accurate source of information, confidentiality, and trust. Use experience and instincts to identify potential issues within teams and connect with the HR Supervisor, HR Director, or the Chief Human Resource Officer to inform them of the situation.

+ In collaboration with the HR Supervisor, develops, facilitates and recommends employee engagement initiatives

+ Projects and Programs ( 10 %)

+ Provide support to the HR team in executing various projects and programs, including creating forms and reports, supporting communication, education, and implementation activities.

+ Serve as an active project team member and potential project manager for HR strategic projects to ensure timely completion and execution of deliverables.

+ Assist with CDE-wide programs such as, Years of Service awards reporting.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUMEDUCATION ANDEXPERIENCE REQUIREMENTS:

Five (5) years of relevant experience in Human Resources, to include or a combination of employee leave types, employee benefits, unemployment benefits, personnel action processing, employee engagement and/or leave tracking.

OR

Education and Experience:

A combination of related education (Human Resources, Organizational Development, etc) and/or relevant experience in an occupation related to the work assigned equal to five (5) years.

QUALIFICATIONS AND CONDITIONS:

Qualifications for Success in the Position:

+ Prior technical knowledge of employee leave types, employee benefits, unemployment benefits

+ 2+ years experience with leave tracking

+ 2+ years experience with HR systems

+ Experience processing personnel changes

+ Ability to engage directly and independently with employees on a frequent basis about their leave cases

+ Ability to quickly learn new and changing rules/regulations

+ Ability to interact with customers at all levels of knowledge, with patience and fortitude

+ Ability to navigate demanding customers

+ Ability to understand and explain/present complex and sensitive HR situations

+ Can maintain a positive attitude, even in times of stress

Preferred Qualifications (Preferred/Not Required):

+ Experience creating Smartsheets (workflows, rules, dashboards, etc., or alternatively, Excel, Google Sheets, or other spreadsheet experience is required)

+ Previous State of Colorado government experience

+ HRIS implementation experience

+ Demonstrated experience with promoting employee engagement programs or activities

Conditions of Employment (Required):

+ Must be willing and able to submit to the pre-screening process and pass a background check.

+ Must be willing to report to the work location as required.

Supplemental Information

Complete Applications must include :

+ Completed Online Application: Required - Submitted through our ATS (https://www.governmentjobs.com/careers/Colorado) .

+ College Transcripts: If you are using education to qualify, a legible copy of your official or unofficial college transcript(s) or a foreign credential evaluation report must be submitted with your application. Transcripts must show the name of the school and that a degree was conferred. Transcripts from colleges or universities outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or foreign credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this position.

Failure to submit a complete applicationas defined above by the announcement close will result in your application being removed from consideration.

** Resumes and Cover Letters WILL NOT be reviewed for minimum qualification screening.

FOR CURRENT OR FORMER EMPLOYEES OF THE STATE OF COLORADO:

Per the requirements of the Step Pay Program implemented on July 1, 2024, any State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification’s pay range based on completed years in their current class series as of June 30. All current and former State employees must ensure that your entire work history within the State Classified System, including at Institutions of Higher Education, is indicated in your application so that your time-in-series can be calculated accurately.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Include a working email address on your application; one that is checked often as time-sensitive correspondence such as exam information or notification will take place via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam-filtered email.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: https://spb.colorado.gov/. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Equity, Diversity, and Inclusion (EDI) and Equal Employment Opportunity

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, a medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Education is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries [email protected].

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

What type of employee leave programs have you engaged with before? Briefly describe a complex leave situation that you've managed/resolved. If you have not actively worked in leave cases, briefly describe your understanding of the coordination of the leave types.

02

What type of professional technological systems are you familiar with? What was your user role? How many years of experience do you have using each system?

03

Have you been involved in any type of technological system implementation before? If yes, explain your role at each stage of implementation. How did you feel that the implementation went?

04

This position requires speaking and presenting to employees in various modes of communication. Tell us about your experience in presenting to small groups and large groups of employees virtually or in person.

05

The Colorado Constitution requires that applicants for State of Colorado Classified positions be Colorado residents at the time the application is submitted. Are you a current resident of the State of Colorado who can provide proof of Colorado residency?

06

If you are a current or previous State of Colorado employee (including public Institutions of higher education), please provide your Employee Identification Number (EID) in order to verify your current or previous employment. If you indicated that you are a current State of Colorado employee, please list all State of Colorado Departments or institutions of Higher Education for which you have worked for and your Employee ID (if known): Your EID begins with 997 and is nine digits long. Please do not enter your Social Security Number. If not applicable, please state "N/A".

07

In an effort to encourage equity and diversity and meet legal requirements in hiring, items with personally identifiable information will not be released to Hiring Managers until the interview stage. Application work history must demonstrate that you meet minimum qualifications and detail any experience relevant to the position. Please indicate your understanding of this requirement.

08

Minimum QualificationsYour application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that the information in your application describes experience, knowledge, skills, and abilities to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if the information isn't detailed in your application. *Years of experience will be expressed in terms of full-time equivalent service with full-time workload equal to one (1) Full-Time Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be pro-rated: 30 hrs/wk=0.75 FTE=9 mos credit; 20 hrs/wk=0.5 FTE=6 mos credit; 10 hrs/wk=0.25 FTE=3 mos credit.) *

09

Are you using substitutions to meet the minimum qualifications for the position?

+ Yes

+ No

10

If you are using substitutions to meet the minimum qualifications for the position, select which option applies to you.

+ Using additional education to substitute for the required experience.

+ Using additional relevant experience to substitute for the education requirement.

+ Not using substitutions.

11

If you are a veteran eligible for Veteran Preference Points, a copy of your DD-214 is required to be submitted as an attachment to your online application.If you have not attached a copy of your DD214 to your application, you may go back and do so now.Have you attached a copy of your DD-214 to this application?

+ N/A - I am not a veteran.

+ Yes - I attached a copy of my DD-214 to this application.

+ No - I am a veteran, but I do not qualify for veterans' preference.

12

This position iseligible for a Hybrid flex work place; the incumbent isrequired to maintain a home office within Colorado and report to the office as neededto complete the job duties of this position. Please indicate your understanding and acceptance of this requirement.

13

The salary range listed is the department's good faith range expected to be offered. Are you willing to accept an offer in the range listed in this announcement?

+ Yes.

+ Maybe. I believe my knowledge and skills encompass all of the minimum qualifications, the preferred qualifications, and special requirements of the position. I have detailed this in the work experience section of the application.

14

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position. If this does not apply to you, please put "N/A".

15

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt upload (attach) it.

+ Yes

+ No

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

the "Printer" icon located above the job title

Location varies by announcement, Colorado, --

Website

https://careers.colorado.gov/

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