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Details

**Open Date** 05/21/2025

**Requisition Number** PRN41990B

**Job Title** IT Specialist

**Working Title** Information Technology Systems Coordinator

**Job Grade** E

**FLSA Code** Computer Employee

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday to Friday (day).

Occasionally work nights and weekends as needed to fulfill job responsibilities.

**VP Area** President

**Department** 00307 - Housing & Residential Educ

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $53,000-$60,000

**Close Date** 08/21/2025

Priority Review Date (Note - Posting may close at any time)

Job Summary

The Information Technology Systems Coordinator supports the operational functions of Housing & Residential Education by maintaining and enhancing key systems, primarily StarRez and Atrium. This position focuses on back-end system development, reporting, and process optimization to ensure that Housing operations are efficient, data-informed, and scalable.

The ideal candidate will bring strong technical expertise in SQL and Microsoft Excel, a keen understanding of business process logic, and the ability to translate functional requirements into system enhancements.

Responsibilities

+ Support the development of the department’s Housing Management Software (StarRez, Atrium) through application design and build-outs, report generation, SQL development, meal plan configuration, and integration with campus systems.

+ Provide technical support for forms and business processes within StarRez for workflows such as room changes, billing, meal plan selection, and cancellations.

+ Design, test, and launch system updates, enhancements, and new modules prior to application go-live dates to ensure seamless user experiences.

+ Troubleshoot and resolve system issues for both staff-facing and student-facing interfaces within StarRez.

+ Develop, maintain, and enhance housing reports and dashboards to support data-driven decision-making, including real-time insights on occupancy, application, and business processes.

+ Build advanced data visualizations and interactive dashboards to support operational tasks such as room assignments, LLC placements, and cancellation management.

+ Explore, recommend, and implement new software solutions and modules to improve the student experience, create operational efficiencies, and maximize housing revenue.

+ Collaborate closely with the occupancy team during peak cycles to ensure accurate application processing and effective occupancy management.

+ Provide regular training and consultation to departmental staff to improve their use of StarRez and ensure alignment with housing operations goals.

+ Partner with campus IT and external vendors to ensure data integrations, permissions, and information security are managed effectively.

Work Environment and Level of Frequency typically required

Nearly Continuously: Office environment.

Physical Requirements and Level of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening, talking.

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching overhead.

Minimum Qualifications

Requires a bachelor’s degree or equivalency or equivalency (one year of education can be substituted for two years of related work experience) and 0-2 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within areas of specialty.

Preferences

+ Bachelors degree in software engineering, business intelligence, computer science, data science, or related field.

+ Demonstrated skills in coding ( SQL ), process flow design, and ability to apply critical thinking skills in troubleshooting complex issues.

+ Advanced skillset in using Excel and understanding formulas, pivot tables, and other tools for reporting and data management.

+ Demonstrated skills in building reports and using advanced visualization tools to display and interpret occupancy and departmental data.

+ Ability to work with a variety of departmental areas to improve business processes and integrations.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.