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*The position is virtual; however, incumbent must live within 45 minutes of Lake Mary (Northpoint) Operation Center*

Position Summary:

This position will facilitate the sale of value-added outdoor lighting products and services to Residential, Industrial, Commercial, and Institutional customers. They are responsible for supporting Program & Service Managers engaging in project's that involve outdoor lighting products in an effort to provide top of class customer service and increase net-profit goals for the company. They are responsible for supporting product line questions, billing and rate issues, and making recommendations for application of products for designs. They will provide expertise to solve medium complexity problems with a medium level of supervision. They are expected to develop solid skills and the ability to work with a high degree of independence.

This position requires a customer sensitive, team orientated person with a medium level of proven technical and business expertise in inside sales, providing training, and solving technical and billing issues.

Major Accountabilities/Essential Duties:

+ Support customer facing employees on technology, processes, techniques and approaches to engaging with customers to sell or upgrade outdoor lighting systems

+ Prepares thorough and accurate proposal/contract documentation related to any lighting sales initiative.

+ Ensures business goals and objectives are accomplished through effective negotiations, communication, and work monitoring.

+ Be educated in solving customer issues and in the various product groups related to outdoor lighting.

+ Provide technical advice, information and assistance to internal and external customers

+ Work closely with our PGO Lighting Team and other customer facing employees to make sure the solution is provided correctly to the customer and a high customer satisfaction rating is achieved.

Basic Required Qualifications:

+ Bachelors Degree in Business Administration, Engineering, Finance, Marketing or related degree with 1 year of related work experience.

+ OR High School/GED Degree and five (5) years related work experience.

Desired Qualifications:

+ Either 4+ years relevant work experience with a Bachelor’s degree in Engineering or Business or 6+ years relevant work experience with an Associate’s degree or 10+ plus years relevant work experience without a degree. Entry before described years of work experience would include additional education/military leadership and/or high performance at managements discretion.

+ Self-motivated with intensity and urgency.

+ Personal organization to manage a wide variety of customer opportunities.

+ Experience working with a wide range of customers, governmental officials to residential customers.

+ A demonstrated competency in all types of clear communications: written, verbal and presentations.

+ Working knowledge of computerized reporting systems and work management systems.

+ Basic understanding of rates and tariffs.

+ Experience in outdoor lighting designs and products.

+ A working knowledge of energy and distribution services.

Additional Preferred Qualifications

+ Business operation experience i ncluding communications skills, presentation skills, conflict resolution and management skills

+ Excellent leadership skills and good facilitation skills at all levels, both internally and externally to Duke Energy

+ Experience working in utility regulatory environment

+ Comprehensive financial and business acumen

+ Analytics capability/ proven ability to analyze market and financial data and research to develop successful customer and product strategies and plans, e.g., market research, market strategy, competitive intelligence, product management, Project development.

+ Proficient in Microsoft Office software tools.

+ Proven project management skills.

+ Demonstrated ability to learn new systems.

+ Experience successfully working in a team environment to achieve shared goals.

Working Conditions

+ Normal office environment with some travel, including overnight travel and site visits.

+ Long periods of sitting and extended use of computer and telephone/cell phone or other PDA device.

+ Some positions may be on call 24/7 as normal work dictates; all positions are on call 24/7 during storm

+ Virtual - Work will be performed from a remote location after the onboarding period. However, virtual employees should live within a reasonable commute to a Duke Energy facility.

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No

Posting Expiration Date

Wednesday, June 4, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

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