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Customer Service Representative

Express Employment Professionals

1 Positions

ID: 14401191

Posted On 05/02/2025

Job Overview

Customer Service Representative

**Location:** Dubuque, IA

**Hours:** Monday–Friday, 8:00 AM–4:30 PM

**Salary:** Starting at $17/hr

We are seeking a customer-oriented Customer Service Representative to join our client’s team. In this role, you will manage incoming calls, provide accurate information, resolve customer issues, and build strong relationships with clients. Strong communication, attention to detail, and problem-solving skills are essential.

Responsibilities:

+ Handle incoming calls and customer inquiries

+ Generate sales leads and assess customer needs

+ Provide accurate product/service information

+ Resolve customer complaints and follow-up for resolution

+ Maintain accurate customer records

Qualifications:

+ Proven experience in customer service or client support

+ Strong communication and phone skills

+ Ability to multitask and manage time effectively

+ High school diploma required

+ IA Personal Lines License preferred (will train if needed)

Apply today and help make a difference in customer service for a great company!

Primary Contact

1731509386103

Express Employment

,

(563)583-1600

Phone

Phone

Phone

Fax

[email protected].

Email

False

False

True

Job Details

Categories

Customer Service

Education

Information Technology/Telecommunications

Management/Executive

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

1011

Job REQ #

14401191

\# Positions

1

Start Date

20250502

End Date

20250720

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Express Employment Professionals

About the Company

About Express

On a Mission to Put

a Million People to Work

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.

If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.

For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.

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