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Customer Service Representative
- Access Dubuque (Dubuque, IA)
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Customer Service Representative
Express Employment Professionals
1 Positions
ID: 14401191
Posted On 05/02/2025
Job Overview
Customer Service Representative
**Location:** Dubuque, IA
**Hours:** Monday–Friday, 8:00 AM–4:30 PM
**Salary:** Starting at $17/hr
We are seeking a customer-oriented Customer Service Representative to join our client’s team. In this role, you will manage incoming calls, provide accurate information, resolve customer issues, and build strong relationships with clients. Strong communication, attention to detail, and problem-solving skills are essential.
Responsibilities:
+ Handle incoming calls and customer inquiries
+ Generate sales leads and assess customer needs
+ Provide accurate product/service information
+ Resolve customer complaints and follow-up for resolution
+ Maintain accurate customer records
Qualifications:
+ Proven experience in customer service or client support
+ Strong communication and phone skills
+ Ability to multitask and manage time effectively
+ High school diploma required
+ IA Personal Lines License preferred (will train if needed)
Apply today and help make a difference in customer service for a great company!
Primary Contact
1731509386103
Express Employment
,
(563)583-1600
Phone
Phone
Phone
Fax
Email
False
False
True
Job Details
Categories
Customer Service
Education
Information Technology/Telecommunications
Management/Executive
Sales/Service
Location
Dubuque, IA
Job Type
Employee
Full/Part
Full Time
Company ID
1011
Job REQ #
14401191
\# Positions
1
Start Date
20250502
End Date
20250720
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Express Employment Professionals
About the Company
About Express
On a Mission to Put
a Million People to Work
Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care.
If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more.
For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals.
Follow our Facebook Page! Facebook.com/ExpressDbq
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