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About us

Based in Parma, Italy, Chiesi is an international research-focused pharmaceuticals and healthcare group with 90 years’ experience, operating in 30 countries with more than 6,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group research, develops and markets innovative drugs in its three therapeutic areas: AIR (products and services that promote respiration, from new-born to adult populations), RARE (treatment for patients with rare and ultra-rare diseases) and CARE (products and services that support special care and consumer-facing self-care).

We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes transparent ethical behavior at all levels.

We are committed to embrace diversity, inclusion and equal opportunities. In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities.

Chiesi USA

Chiesi USA is a specialty pharmaceutical company focused on developing and promoting products for the hospital, adjacent specialty and rare disease markets. We are a B Corp™ and Benefit company awarded Top Employer status for six consecutive years and certified as a Great Place to Work.

At Chiesi, we share an entrepreneurial spirit and act as a force for good, pursuing high social and environmental standards, to ensure the wellbeing of our people, patients, and communities. We offer a work environment where professionals have the opportunity to build a purposeful career focused on helping others while achieving a fulfilling work-life balance, meeting exciting challenges, and engaging in important and rewarding work.

What we offer

Chiesi offers competitive benefits, services, and programs that enrich the personal and professional lives of our employees. Our shared values of passion, innovation, trust and integrity bring out the individual talents and diverse perspectives of each of our colleagues. Our environment encourages each individual to reach his or her full potential and drive outstanding results. We celebrate that “Every one of us is different. Every one of us is Chiesi."

Who we are looking for

Purpose

The Business Support Services Manager will provide operational and administrative support to Medical Affairs team for high-priority global medical initiatives, reporting directly to Head of Global Business Support services .This role focuses on executing operations , enhancing operational efficiency, interacting with Medical team and cross-functional collaboration to support Medical team to deliver in very strict timelines with efficiency and according to compliance rules and internal SOPs and procedures.

Main Responsibilities

+ Assist for contracting process and purchasing of services and goods according to procurement SOPs and policies Including approvals of contracts with KOLs and HCO and Transfer of value ensuring timely turnaround with legals and vendors

+ Assist for Advisory boards with vendor management, contracting, compliance and logistics

+ Assist for Congresses /conferences organization in relation to Organization of vendors, medical booth in alignment with the cross functional team

+ Responsible for Purchase requests and cost accruals process into SAP (PRs and SES and invoices processing)

+ Ensure monthly accrual alignment together with Budget owners and Finance BP and accounting through standard internal budget trackers files and costs control made available by Finance

+ Assist medical team for Grants, ISS in relation to contracts, payments and projects closeouts and reconciliations

+ Assist for Sponsorships contracting, compliance approval and payment monitoring

Required Experience

+ 5 years of progressive experience in assisting, medical operations, or a similar role within the pharmaceutical, biotech, or healthcare industry, including at least 3 years in Medical Affairs

+ Excellent interpersonal, teamwork, and relationship-building skills

+ Excellent facilitation skills, with the ability to drive multistaholders activities

+ Self-directed with a proven ability to drive alignment on shared objectives

+ Highly organized with strong workload planning skills, capable of balancing multiple priorities in a fast-paced environment

+ Superior written and verbal communication abilities, tailored to diverse internal and external stakeholders

+ Ability to simplify and communicate complex issues

Key Competencies

+ Flexibility and Adaptability: Responds effectively to shifting priorities and business needs, proactively identifying and championing opportunities for improvement and innovation

+ High Productivity: Delivers consistent, high-quality results efficiently, meeting or exceeding deadlines. Skilled in managing multiple projects simultaneously through effective time management

+ Organization: Develops and implements effective systems and processes for managing work, adjusting priorities as needed to meet organizational goals

+ Problem Solver: Analyzes complex issues to identify root causes, offering creative and practical solutions. Works collaboratively to resolve challenges and implement lasting improvements

+ Communication: Excels in articulating ideas clearly and concisely to diverse audiences, including leadership, cross-functional teams, and external stakeholders

Education

Bachelor's Degree required

Chiesi USA is an equal opportunity employer committed to hiring a diverse work force at all levels of our business. All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.