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Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Serves as subject matter expert for complex, high-volume cash reconciliations, ensuring the accuracy and integrity of financial data across various systems. Plays a critical role in identifying and resolving discrepancies, improving reconciliation processes, upholding strong internal controls, and fostering effective cross-functional partnerships.

Key Accountabilities:

+ Performs complex, high-volume cash reconciliations, including pooled and lockbox accounts, by analyzing activity across bank systems, the general ledger, and policy administration systems. Identifies discrepancies and collaborates with business partners to resolve issues impacting financial accuracy, internal controls, and operational efficiency.

+ Investigates systemic and cross-system discrepancies by partnering with Treasury, IT, and business units. Escalates root causes impacting data integrity, reconciliation accuracy, and system performance.

+ Compiles audit documentation, performs ad-hoc financial analysis, and supports period-end close. Prepares audit-ready reports and processes select journal entries.

+ Defines and validates system feed requirements by working with IT and business units to develop or enhance data feeds into the reconciliation platform. Ensures automation, stop-loss reporting, and unclaimed property tracking align with internal control standards. Tests and validates feed integrity from administration systems.

+ Maintains reconciliation system configuration by updating account hierarchies and match rules. Leverages deep knowledge of cash workflows to optimize the system, streamline processes, and sustain efficient reconciliation operations.

+ Collaborates with the unclaimed property team to support timely, accurate data submission for escheatment and expired draft processes related to reconciliation inputs. Ensures alignment with internal controls and unclaimed property requirements.

+ Other duties as needed or assigned.

Minimum Qualifications:

+ Bachelor’s Degree with 2 – 4 years of related experience or High School Diploma and 5+ years related experience in bank reconciliation or financial system operations.

+ Proven experience reconciling high-volume, complex accounts, such as pooled accounts, suspense accounts, and lockbox accounts.

+ Strong ability to drive performance and manage through change.

+ Proficiency with enterprise reconciliation tools and Excel.

+ Exceptional interpersonal and communication skills, including ability to interact with senior leadership, auditors, and cross-functional teams.

+ Problem-solving skills, with a track record of managing multiple priorities and delivering results in fast-paced environments.

Preferred:

+ Experience leading or contributing to system upgrades or data feed transformations involving reconciliation platforms.

+ Working knowledge of insurance accounting, including policy administration system outputs and claim disbursement processes.

+ Experience collaborating with IT to resolve data integrity or file transmission issues across financial systems.

+ Background in audit coordination or serving as a liaison during interna/external audit processes.

+ Experience with escheatment reporting or compliance with unclaimed property laws.

+ Experience working with Workday Financials and Adaptive.

+ Technical skills or the ability to quickly learn new/proprietary systems technology.

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$61,412.00 - $88,706.00 per year

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.