• Mail Services Associate M-F 8AM-5PM

    The Millennium Group (Richmond, VA)


    Richmond, VA, USA | Hourly | 17.00-18.00 per hour DOE | Full Time

     

    | Eligible for: PTO (Vacation, Sick, and Holiday), Medical, Dental, Vision Insurance, 401k, and more!

     

    Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.Overview if the Position

     

    We are looking for a dependable and detail-oriented Mail Service Associate to support day-to-day mail center operations. This role involves handling incoming and outgoing mail, internal deliveries, and providing excellent service to internal departments.

    Key Responsibilities:

    + Receive, review, document, sort, and process all incoming mail and packages.

    + Deliver, pick up, and transport materials within and between departments.

    + Distribute office supplies and copy paper to internal locations.

    + Inspect all deliveries for suspicious or potentially threatening items.

    + Pick up outbound packages and prepare them for shipment.

    + Sort items accurately according to established procedures.

    + Prepare materials for shipment, transport, or courier service.

    + Enter data into logs and maintain accurate records.

    + Ensure compliance with all safety procedures at all times.

    + Process work order service requests and format them appropriately.

    + Use shipping software or courier equipment (e.g., UPS) to process outbound shipments.

    + Cross-train in other departmental roles and assist as needed due to staff absences or at the discretion of management.

    + Perform other duties as assigned by the manager.

    Qualifications:

    + High school diploma or equivalent (GED) required.

    + 2-5 years of experience in mail or print services preferred.

    + 1-3 years of experience with Microsoft Office (Word, Excel, Outlook).

    + Strong attention to detail and ability to multitask effectively.

    + Excellent verbal and written communication skills.

    + Exceptional customer service skills and a positive, "can-do" attitude.

    + Ability to work independently and collaboratively within a team environment.

    + Comfortable using mail or hand carts and capable of lifting up to 50 pounds.