"Alerted.org

Working Title: Systems Software Engineer

Job Class: Information Technology Specialist 3

Agency: Minnesota IT Services

+ **Job ID** : 86339

+ **Location** : St. Paul

+ **Telework Eligible** : Yes

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers

+ **Date Posted** : 05/21/2025

+ **Closing Date** : 05/27/2025

+ **Hiring Agency/Seniority Unit** : Minnesota IT Services

+ **Division/Unit** : Department of Corrections (DOC)

+ **Work Shift/Work Hours** : Day

+ **Days of Work** : Monday - Friday

+ **Travel Required** :Yes - Up to 5% of the time

+ **Salary Range:** $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually

+ **Job Class Option** : Systems Software

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 214 - MN Assoc of Professional Empl/MAPE

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Join the 2,800+ professionals of Minnesota IT Services (https://mn.gov/mnit/about-mnit/careers/) (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at the Department of Corrections (DOC). The MNIT DOC team runs many unique applications that manage the information and security of the department, supporting 4,500 employees across 10 prisons and 50 field offices located throughout the state.

As a Systems Software Engineer for Minnesota IT Services (MNIT) and the Minnesota Department of Corrections (DOC) you will be responsible for ensuring the advanced stability, integrity and efficient operation of information systems for the DOC. Included are all MNIT DOC managed or supported software, applications, equipment, and services used by the agency for business, institution, technology, and security operations. The responsibilities span the management, review, evaluation, implements and maintaining critical operations of information technology for the assigned region, ensuring that the fundamental technologies and systems run efficiently.

You will provide technical leadership, project management, infrastructure design, and advanced infrastructure support for the designated region. This person will work in partnership with MNIT Enterprise teams to support agency information systems along with providing advanced technical or critical support to end users, System Technicians, and System Administrators.

This position requires an employee to be onsite in St. Paul, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

+ Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services is available on a limited basis.

+ Only candidates residing in Minnesota and its bordering counties are eligible for telework.

Minimum Qualifications

Candidates must clearly demonstrate all of the following qualifications in their resume.** Resume tips here. (https://mn.gov/mnit/about-mnit/careers/hiringprocess.jsp) **:

This position requires a minimum of three (3) years of experience with computer technologies, server support, and networking.

Experience must include:

+ Active Directory Management (Configurations and functionality of Active Directory/server-based productivity application suites.

+ Microsoft Group Policies (GPO), Active Directory Authentication, Domain Name System (DNS), and firewalls experience.

+ Using Information Technology ticketing systems

+ Knowledge of Cloud Computing services, such as Azure and/orAWS.

+ Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

+ Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year.

Preferred Qualifications

+ Knowledge of Microsoft Group Policies (GPO), Active Directory Authentication, DNS, and how firewalls work.

+ Understanding of core Cloud Computing services within the Microsoft Azure platform

+ Experience with Cisco Umbrella, Cisco ThousandEyes, and SolarWinds applications.

+ Experience in change management and server patching coordination.

Physical Requirements

This position requires the physical ability to move and lift various devices and technologies, with responsibilities that may include transporting equipment between multiple locations, whether within a single site or across different agency sites. The role may involve lifting and placing items weighing up to 40 lbs. onto overhead storage shelves, as well as accessing and working in confined spaces, such as beneath desks. These tasks will be performed within a Minnesota Correctional facility, where strict adherence to safety protocols and an understanding of the facility’s unique environment are imperative. Moreover, candidates will be required to complete a Minnesota Department of Corrections Physical Demands and Environmental Conditions Worksheet, ensuring compliance with both Minnesota Department of Corrections and MNIT Services policies.

Additional Requirements

It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

+ SEMA4 Records Check (applies to current and past state employees only)

+ Criminal History Check

+ Reference Check

+ Social Security and Address Verification

+ Education Verification

+ CJIS Background Check

+ DOC Background Check

+ Driver's License Record Check

+ Other legally required checks

Minnesota IT Services does not participate in E-Verify. Minnesota IT Services will not sponsor applicant for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States** **.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.