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Description

At Amazon Worldwide Returns & ReCommerce (WWR&R), we aspire to zero: zero cost of returns, zero waste, zero defects, and zero carbon footprint. We are an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, company, and environment. We are constantly innovating to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line. WWR&R includes business, product, program, operational, data, and software engineering teams, who together manage the lifecycle of returned and damaged products.

As Senior Category Manager, Recommerce you will oversee multi-billion Retail Recovery P&L, and work with Operations, Channels, Legal, Retail Category teams and OEMs to lead recovery and cost initiatives to improve P&L inputs. You will create new business models to grow our recovery business. You will define product requirements for tech prioritization.

Key job responsibilities

Lead cross-functional initiatives to improve recovery/free cash flow and promote circular economy/sustainability goals.

Partner with Retail teams and OEMs to collect manufacturing requirements, refurbishment standards and best practices to improve internal grading and repair capabilities, and grow our business

Monitor overall Retail Recovery profitability

Deep dive into drivers of profitability and lead initiatives to reduce expense across reverse supply chain

Create product requirements to be prioritized by tech teams

Basic Qualifications

5+ years of category or program management experience

Experience using data and metrics to determine and drive improvements

Experience owning category or program strategy, end to end delivery, and communicating results to senior leadership

Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

Experience overseeing business performance

Preferred Qualifications

Intermediate SQL skills

Advanced Degree in Engineering, Finance or Business

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $126,300/year in our lowest geographic market up to $208,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.