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Position Summary

Pediatric practice patient service representative proactively ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment; answers incoming phone calls, responds to general patient requests, takes telephone messages and schedules patient appointments. Verifies insurance information and ensures appointments are scheduled properly.

40 Hours per Week: Shifts will be during the following times: 7:45am-5:30pm (4 days a week), 10:00am-7:15pm (1 day a week), 1-2 Saturdays per month 7:45am-12:15pm.

This position may support Rush Pediatrics Aurora, Rush Pediatrics Aurora Ridge, & Rush Pediatrics & Family Medicine - Oswego. Bilingual Spanish is strongly preferred.

Position Requirements

+ **_Education and Previous Experience_**

+ High school diploma or equivalent required. Some college preferred.

+ **_Hardware/Software Experience_**

+ Practice management/medical billing computer programs.

+ Microsoft Office Suite (specifically Word and Excel)

+ **_Other Characteristics_**

+ Excellent oral/written communication skills

+ Excellent organizational skills

+ Detailed oriented

+ Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)

+ Flexible; able to adapt to change

+ Bilingual (Spanish) abilities are highly valued.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting [email protected].