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The Red Hat Information Technology (IT) Experience team is seeking a Senior Business Systems Analyst in Raleigh, NC. This role involves defining, leading, and delivering IT design requirements for Red Hat offices and specialized spaces, such as Red Hat’s Executive Briefing Center. The Senior BSA will be the main IT contact for stakeholders in North and South America during the office design process, responsible for defining requirements, developing designs, and serving as the expert on Red Hat’s IT standards. Additionally, the role offers opportunities to contribute to projects researching and implementing new technologies for our global standards.

What you will do:

+ Cultivate and maintain strong working relationships with stakeholders across Red Hat Global Workplace Solutions (GWS) and other business units, including VPs, Directors, Managers, and key contacts.

+ Understand and align project requirements with Red Hat IT design principles and standards.

+ Collaboratively define actionable project scopes with key stakeholders.

+ Communicate new technology innovation needs to the relevant internal service delivery teams.

+ Develop and deliver compelling presentations to diverse audiences across business and IT functions and levels.

+ Identify and champion service offering innovations and enhancements.

+ Deliver comprehensive scope and design specifications to project execution teams and follow up for post-implementation feedback.

What you bring:

+ Minimum of 5 years of experience in a client-facing business analyst role.

+ Exceptional analytical thinking and problem-solving capabilities.

+ Solid understanding of business and technical concepts.

+ Highly self-motivated, organized, and capable of influencing and delivering results in a fast-paced setting.

+ Proven ability to manage multiple concurrent work streams.

+ Strong prioritization skills to maximize project efficiency.

+ Proficient in creating use cases, wireframes, functional and technical specifications, gap analyses, and root cause analyses.

+ Excellent written and verbal communication, negotiation, and stakeholder management skills across all levels.

+ Excellent presentation development and delivery skills.

+ Ability to maintain a professional demeanor in various work environments.

Nice to have:

+ Experience within the Audiovisual (AV) and video conferencing sectors.

+ Experience in understanding and contributing to office design processes.

+ Ability to interpret and provide guidance on office floor plans.

The salary range for this position is $86,770.00 - $138,850.00. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

• Comprehensive medical, dental, and vision coverage

• Flexible Spending Account - healthcare and dependent care

• Health Savings Account - high deductible medical plan

• Retirement 401(k) with employer match

• Paid time off and holidays

• Paid parental leave plans for all new parents

• Leave benefits including disability, paid family medical leave, and paid military leave

• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **[email protected]** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.