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Job Purpose & Scope

Coordinates and conducts Risk Control Self-Assessments (RCSAs) for Loan Operations and Operations System Support. Coordinates risk management activities that support corporate program s and aligns with the business plans, provides advice and counsel on risk-related matters, and actively participates in risk management efforts.

Essential Job Functions

+ Serves as a risk liaison to coordinate the implementation, training, monitoring, and report of the following programs:

+ Operational Risk Management: understands and maintains the inventory of business processes, facilitating and/or conducting risk and control assessment of processes, products, and projects, and identifies and reports operational risk events and losses:

+ Model Risk Management: understands and maintains the inventory of models, tools, and user-developed applications, and assists model owners with documentation and monitoring model performance.

+ Enterprise Stress Testing: understands the requirements of the Bank’s Enterprise Stress Testing Program, assists with data preparation and certification, participates in scenario development and understand stress testing results.

+ Risk Assessment: Conducts risk assessments of new products and services, participates in implementation status meetings and understands project management methodologies of the Project Management Office.

+ Issues Management: Tracks and validates management’s corrective action (s) identified by corporate risk management monitoring activities,

+ Coordinates the creation and maintenance of procedures indicating key controls that mitigates risk.

+ Assists management with maintaining and updating relevant policy and procedure documents.

+ Creates and maintains process flows indicating key risk and controls of identified processes.

+ Coordinates maintenance of RCSAs; at a minimum refreshing annually or as business needs warrant.

+ Conducts control design effectiveness assessments.

+ Develops and maintains a test program to conduct control (or sample thereof) at a minimum quarterly, to assess risk and report results of testing issues, changes in risk ratings, etc. to management.

+ Assists management with timely completion of all operational risk reporting requirements.

+ Provides senior management with operational risk data for consideration in decision making.

+ Participates in projects, as assigned, as control testing subject matter expert.

+ Tracks testing schedule and progress to ensure all tasks and documentation are completed within established timeframes.

+ Maintains good punctuality and attendance to work.

+ Follows Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities

+ Comprehensive knowledge of banking and financial services.

+ Comprehensive knowledge of operational and compliance risks relevant to operational areas.

+ Knowledge of operations including item processing and loan operations.

+ Knowledge of policies, processes, procedures, controls and technology typically found in operational areas.

+ Knowledge of legal, audit and compliance items pertaining to Operations.

+ Ability to communicate effectively both verbally and in writing.

+ Ability to operate and work collaboratively in a fast-paced, unpredictable environment with exacting deadlines.

+ Ability to manage multiple work streams, deliverables and to coordinate across functional initiatives.

+ Ability to travel overnight as needed for business purposes.

+ Ability to work without close supervision.

+ Skill in using computer and Microsoft Office products, including Word, Outlook, PowerPoint and Excel).

Basic Qualifications

+ High school diploma or equivalent required.

+ Minimum of two (2) years of banking operations work experience required.

+ Minimum of one (1) year of experience using computer, including Microsoft Office products (i.e., Word, Excel, Outlook), required.

+ Minimum of one (1) year of previous bank compliance or regulatory agency compliance work experience preferred.

Job Expectations

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.