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CIM Ops Information Management Analyst
- Bank of America (Jacksonville, FL)
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CIM Ops Information Management Analyst
Pennington, New Jersey;Jacksonville, Florida
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships.
Responsibilities:
+ Performs day-to-day activities aligned to the team's common goals, strategy, and metrics and works on improving capabilities through learning and development
+ Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues
+ Provides quality assurance review and testing on operating key controls
+ Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency
+ Ensures quality service and effective and efficient operations support for the assigned area's internal business partners and external clients
+ Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry
Skills:
+ Adaptability
+ Critical Thinking
+ Data Collection and Entry
+ Data Quality Management
+ Interpret Relevant Laws, Rules, and Regulations
+ Problem Solving
+ Research Analysis
+ Customer and Client Focus
+ Innovative Thinking
+ Oral Communications
+ Prioritization
+ Quality Assurance
Required Qualification's :
+ Role is responsible for reviewing client data that cannot be verified by a third party vendor in accordance with the Customer Identification Program.
+ Processes routine/standard alerts (via applications and email) to appropriate front line unit (FLU) according to established procedures and prescribed processes.
+ Daily responsibilities will cover one or more operations functional areas such as: Reviewing Initial Report, Sending out Alerts, Responding to Email Requests
+ Provides quality service and effective and efficient operations support for the assigned areas, internal business partners and/or external customers and clients.
Desired Qualification's:
+ Strong written communication skills
+ Strong problem resolution and decision-making skills
+ Attention to Detail and completeness for record retention is critical
+ Highly motivated mindset
+ Adapt to change in a highly regulated industry
+ Collaborative mindset
+ Analytical thinking
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .
View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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CIM Ops Information Management Analyst
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