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  • Sr. Merchant Specialist

    Bank of America (Atlanta, GA)



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    Sr. Merchant Specialist

     

    Atlanta, Georgia;New York, New York; Miami, Florida; Chicago, Illinois; Phoenix, Arizona; Dallas, Texas; Portsmouth, New Hampshire

    Job Description:

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

     

    Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

     

    At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

    Job Description:

    The Merchant Specialist (MS) is the primary sales lead for merchant services working in partnership with the GPS and LOB sales teams and clients across Public Sector Banking to drive net new sales/relationships. The remit could include regional focus in the east and central regions but will target Public Sector clients including Federal, State and Local Governments as well as Public Education, Tolling and Transit. Industry specialists will have a deep understanding of segment verticals – including growth opportunities and challenges; know industry specific tools including managed service fee requirements. Regional/LOB aligned associates will need to have a deep and wide understanding of the client segment, Payment ecosystem, merchant processing and how to match our solutions against the needs of our clients. The MS's primary objective is to drive new sales within their vertical market/segment. Through the client engagement process, the MS will provide consultative services to highly complex processing configurations that result in architected solution which afford clients the ability to process payments in the most optimal and efficient way possible.

    Required Skills:

    + Candidates should possess a deep understanding of the client’s payments ecosystem and the ability to integrate and leverage our suite of solutions effectively. They will work across a matrixed coverage organization to deliver responsible growth and serve as the merchant point of contact for our bankers, Client Managers and leaders on merchant business development, advice, and overall portfolio management activities. This role requires travel to in-person meetings with clients, internal partners, and senior leaders within the firm.

    + The role also includes all sales administration functions, including developing and maintaining a strong pipeline, pre-call planning, client needs assessments, preparation and presentation of product proposals, price/cost analysis, submission of implementation documentation

    Desired Skills:

    + RFP/RFI response experience both in overseeing written proposals as well as oral presentations. Contract negotiation skills from a sales perspective with support from legal and contract management.

    Shift:

    1st shift (United States of America)

    Hours Per Week:

    40

     

    Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

     

    To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) .

     

    View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

     

    Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

     

    To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE .

     

    Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

     

    This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

     


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