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Overview

At St. Luke’s, we believe in fostering a workplace built on collaboration, diversity, and respect—where every team member feels valued and supported. Our mission to provide exceptional patient care starts with investing in our employees both personally and professionally. With opportunities for growth, competitive pay and benefits, and a strong sense of community, St. Luke’s is one of the best places to build your career.

Telehealth Specialist – Part-Time, Day Shift (2 Days/Week)

**Wage:** $17.32 – $19.00+ per hour, depending on experience

**Shift:** 7:00 AM – 7:00 PM (12-hour shifts)

**Schedule:** Variable; includes weekends and holidays

What You’ll Do

As a Telehealth Specialist, you will be an integral part of our Transfer Center team, supporting patient care coordination across all four locations. While this is a non-clinical role with no direct patient interaction, you’ll work closely with nurses and physicians to facilitate transfer center calls and ensure efficient bed placement.

In this fast-paced environment, your ability to effectively communicate, problem-solve, and manage multiple moving parts will be key. You’ll play a vital role in streamlining operations and supporting seamless transitions for patients.

What to expect:

• Coordinating Patient Transfers: Work with nurses and physicians to support patient movement across facilities.

• Managing Bed Placements: Help ensure timely and efficient bed assignments across our locations.

• Handling High-Volume Calls: Field transfer center requests and communicate critical updates to care teams.

• Operational Coordination: Maintain accurate records and support administrative processes to keep the transfer center running smoothly.

• Collaborating with Medical Teams: Partner with clinical staff to ensure effective communication and problem resolution.

Preferred Qualifications:

• Healthcare Background Preferred: Experience in patient care or healthcare support is highly valued.

• Strong Communication Skills: Ability to convey information clearly and professionally in a high-pressure environment.

• Problem-Solving Mindset: Able to adapt, prioritize, and troubleshoot challenges effectively.

• Team-Oriented Approach: Comfortable working closely with medical professionals to achieve shared goals.

Qualifications

• Education: High School Diploma or equivalent required.

• Experience: Minimum of six (6) months of customer service or administrative experience required.

• Licenses/Certifications: None required.

Why St. Luke’s?

We know that taking care of our patients starts with taking care of you. That’s why we offer a comprehensive benefits package, including:

• Medical, Dental & Vision Insurance

• Tuition & Certification Reimbursement

• Retirement Plans

• Paid Time Off (vacation, holidays, and short-term disability)

• Life Insurance

What’s in it for you

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

**Default: Location : City** _Boise_

**Category** _Admin/Clerical/Customer Support_

**Work Unit** _Transfer Center System Office_

**Position Type** _Part-Time_

**Work Schedule** _VARIABLE_

**Requisition ID** _2025-100324_

**Default: Location : Location** _US-ID-Boise_

**Work Location : Name** _720 E Park Blvd, Boise, St Luke's Central Plaza_