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Employee Type:

Regular

Work Shift:

Day - 8 hour shift (United States of America)

Join Team Tidelands and help people live better lives through better health!

Position Summary:

Tidelands Health is seeking a dynamic Epic Trainer. The ideal candidate will have experience delivering Epic training courses, with a strong focus on driving user adoption in clinical settings. Epic certification is highly desirable. This role requires a deep understanding of adult learning principles and the ability to develop and deliver training using multiple methods, including in-person, virtual, and e-learning platforms. The trainer will collaborate with clinical teams to ensure the effective adoption and utilization of Epic systems within these specialized service lines.

Essential Functions:

+ Design and deliver Epic training to clinical and administrative staff, including comprehensive training curricula, that is tailored to the specific needs of the Service Line

+ Implement multi-modal training delivery methods, including classroom sessions, virtual instruction, self-paced learning modules, and hands-on simulations

+ Facilitate engaging and interactive training sessions that enhance the learners’ understanding of Epic workflows and functionality

+ Collaborate with healthcare teams to assess and adjust training materials according to user needs and clinical workflows, ensuring that the content is relevant and addresses real-world scenarios

+ Provide ongoing support for post-training, including answering questions, offering refresher courses, and troubleshooting issues with the Epic system

+ Track and evaluate learner progress, adoption rates, and competency in using the Epic system

+ Stay updated on Epic upgrades, enhancements, and best practices to incorporate these changes into training materials to ensure users are always utilizing the most current functionality

+ Serve as a subject matter expert for the service line/Epic focus area, providing guidance and recommendations to increase efficiency and effectiveness

Education** **:

+ **Bachelor’s degree** required

+ **Master’s degree** preferred

Experience** **:

+ Minimum of 3 years of experience designing and delivering software training curriculum for healthcare systems required

+ Proven experience in developing training curricula and instructional materials tailored to healthcare operations required

+ 7 or more years of experience designing and delivering software training curriculum for healthcare systems is preferred

+ 5 or more years of training Epic workflows preferred

+ Experience in change management and user adoption strategies preferred

**License/Certification** :

+ **Certified in the designated service line modules; must complete certification within 3 months of hire – if need multiple certifications, then must complete each within 3 months (ex: if need 2, then complete back to back within 6 months total).**

+ Specialty Area: Women/Children Services, Pharmacy, and Order Management

+ EPIC Modules: Stork, Willow, and Orders

+ Specialty Area: Radiology, Cardiology, and Surgical Services

+ EPIC Modules: Radiant, Cupid, or Optime/Anesthesia

+ Specialty Area: Provider Efficiency, Workflows, and Reporting

+ EPIC Modules: Provider Adoption, Reporting, and MyChart

+ Specialty Area: Acute Care Operations

+ EPIC Modules: Acute Care Operations

Knowledge/Skills/Abilities** **:

+ Strong understanding of adult learning principles and the ability to apply them in diverse training environments.

+ Ability to analyze feedback and make improvements to training programs.

Knowledge of clinical workflows

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.