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Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

The selected candidate can sit anywhere within the Triad area including Greensboro, Winston-Salem and Burlington.

Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy.

Job Summary

The Infrastructure (public) Engagement team consists of communications professionals with a deep understanding of how to advance key infrastructure projects through proactive community outreach and public engagement. This position creates and implements project-specific engagement plans to ensure proactive external engagement and communications throughout a project’s lifecycle.

The Sr. Public Engagement Manager requires in-depth knowledge and experience in external engagement, demonstrated ability to build strong internal relationships across a highly matrixed organization, proven skill to develop and execute complex communications internally and externally, and who can document and report on progress. A successful candidate must be able to work independently with minimal oversight and direction.

Responsibilities

+ Create and implement custom project-specific external engagement plans that align to business unit milestones. Primary business units include distribution, transmission, regulated renewables, energy storage, and new electric generation.

+ Coordinate and implement strategic proactive outreach efforts for projects and other activities impacting customers and the public.

+ Conduct outreach activities including preparing and coordinating external written communications, response, dispatch, and tracking of external project inquiries, and monitoring and tracking project information.

+ Align (matrixed) to project management and respective business units to ensure close coordination and understanding of key project milestones.

+ Maintain strong and collaborative working relationship with Duke Energy’s Government and Community Relations managers to understand the local communities and jointly develops strategies to engage in local communities.

+ Approve letters, collateral, and presentations, as needed, in coordination with corporate communications. Help coordinate the printing/mailing and emailing of external communications.

+ Initiate, follow up, and conduct phone calls and personal visits directly with customers as appropriate based on the issue.

+ Monitor property owner inquiries on assigned projects and manage response and documentation. Maintaining a master site list and other project documentation and reporting.

+ Lead the preparation and implementation of public information meetings and participate in public hearings as required.

Basic/Required Qualifications

Note: This posting is for one open position. Dependent on relative experience, the level to which a candidate is aligned is outlined below.

Public Engagement Manager

+ Bachelors degree AND two (2) years minimum required related experience

+ In lieu of Bachelors degree and two years related experience listed above, High School/GED AND five (5) years minimum required related experience

Senior Public Engagement Manager

+ Bachelors degree AND five (5) years minimum required related experience

+ In lieu of Bachelors degree and five years related experience listed above, High School/GED AND seven (7) years minimum required related experience

Specific Requirements

+ Valid driver's license

Desired Qualifications

+ Excellent communication, presentation and facilitation skills at all levels, both internal and external

+ Demonstrated ability to maintain composure and clarity of thought and purpose when confronted with highly stressful or escalated situations

+ Clear understanding of customer and stakeholder considerations

+ Comfortable working in highly matrixed environment

+ Demonstrated experience in project and initiative management

+ Exceptional skills in working with teams, including cross-functional teams, change management skills, and a customer-service mindset

+ Three years or more of demonstrated management and /or experience in a lead/leadership role

+ Established sales, relationship management and conflict management experience

Working Conditions

+ Attendance at early morning, night and weekend community meetings and activities as needed

+ Must have means of transportation for some travel throughout the assigned territory and occasionally the state

+ Requires availability 24/7 for storm response or other issues/emergencies

+ Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility

Travel Requirements

5-15%

Relocation Assistance Provided (as applicable) No

Represented/Union Position No

Visa Sponsored Position No

Posting Expiration Date

Friday, June 6, 2025

All job postings expire at 12:01 AM on the posting expiration date.

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

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