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Customer Service Intern
- Access Dubuque (Dubuque, IA)
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Customer Service Intern
Medline Industries
5 Positions
ID: R2507916
Posted On 05/21/2025
Job Overview
Job Description
With more than 50+ years of consecutive growth, we’ve created a dynamic workplace where over 36,000 employees worldwide are empowered to grow and add to our entrepreneurial culture.
To support our continued growth, we’re looking to add new talent, like you, to our team! Our people are genuine, creative, and proactive problem solvers who have access to leadership for rapid alignment to make decisions driven by what’s right for our customers.
**A Medline Customer Service Internship** offers you real-world, hands-on experience where you can make a true impact. This program is designed to equip you with world class customer service skills while obtaining valuable insights into Medline’s business operations. The tangible skillset you’ll build while doing meaningful work will set you apart from your peers.
This internship is available to rising seniors in undergraduate programs.
The responsibilities of the position include:
+ Shadowing experienced customer service professionals and learning world class service techniques
+ Mentoring and networking opportunities with leadership
+ Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more.
+ Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone.
+ Reviewing customer's service needs and referring to other service departments for follow-up as needed.
Qualifications:
+ Junior standing with 3.0 minimum GPA preferred
+ Ability to travel for job shadowing or mentorship programs (within state and out of state)
+ Active interest in the Healthcare industry preferred
+ Excellent organizational, planning, communication and follow-up skills required
+ Must have a bias toward action, quality service and be results oriented
+ Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
+ Ability to work a hybrid office schedule (some days worked at home)
+ Unrestricted permanent US work authorization
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$14.50 - $19.50 Hourly
The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here (https://digital.alight.com/medline) . For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we’re focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what’s right to delivering business results, together, we’re better. Explore our Diversity, Equity and Inclusion page here (https://www.medline.com/about-us/inclusion-and-diversity/) .
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Primary Contact
1657218154676
Daniel Mudrak
Recruiter Assoc, HR
Phone
Phone
Phone
Fax
Email
True
True
True
Job Details
Location
Dubuque, IA
Shift
First Shift
Job Type
Seasonal
Full/Part
Full Time
Pay/Salary
15.50
Qualifications
Education
Some College
Company ID
1150
Job REQ #
R2507916
\# Positions
5
Start Date
20250521
End Date
20250610
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Medline Industries
About the Company
Medline's Dubuque office serves as the primary contact center for the Northfield, Illinois based company. Opened 20 years ago with a staff of just 25, Medline Dubuque is currently home to over 500 employees, and we anticipate this growth to continue. Medline has a family environment, where work is made FUN and people are RARE. We have an extraordinary team and are looking for exceptional people to join us!
For more information on Medline Industries, Inc., feel free to check out our website at www.medline.com.
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