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OMB NO: 1625-0120

Expiration Date: 01/30/2025

Announcement #: 6281

Opening Date: 22 May 2025 Pay Plan/Series/Pay Band: NF-0085-02

Closing Date: Until Filled Work Schedule: Part Time (20-29 hours/week)

Position: Business Resilience Specialist Salary: $16.50/hour

Who May Apply: All Sources Location: Borinquen, PR Exchange

DUTIES :

Responsible for supporting protection of Coast Guard Exchange (CGX) assets through hands-on preventive Strategies, investigative techniques, surveillance, auditing and controls to minimize total retail losses. Executes preventive measures under supervision and performs direct surveillance to detect acts of pilferage or other illegal or dishonest acts.

Assists with investigating POS data and other financial data systems to identify transaction irregularities, fraud, promotional errors, and other sources of loss, ensuring adherence to CGX policies and procedures. Monitors and assesses ecommerce orders for fraudulent activities. Supports the implementation of proactive loss prevention initiatives to minimize financial impact and maintain business continuity under the direction of the Business Resilience Manager (BRM).

Adheres to safety regulations and standards. Surveys physical working conditions or work practices which could result in injury or illness to customers, associates or damage to property and conducts audits, as directed. Adheres to established standards of actively supporting the principles ethical and prevention of sexual harassment.

Performs other duties as assigned. Work schedule may be adjusted based on the operational needs and best interests of the organization, with potential nights and weekends.

Performs other duties as assigned.

You will be evaluated for this position based on how well you meet the qualifications below. Your resume/application must demonstrate the required experience/education. Please see additional information on how your application is evaluated .

QUALIFICATIONS REQUIRED :

Minimum :

1. One year of experience in clerical or retail sales store work.

2. Experience using Microsoft Word and Excel.

3. This is a white-collar position where occasional lifting up to 20lbs may be required.

Preferred (in addition to the minimum):

+ An Associate’s Degree from an accredited university with emphasis in retail, business, or criminal justice.

Loss prevention experience may be substituted for degree on a year to year basis.

2. Experience analyzing, researching, and reconciling POS data, inventory data, and accounting data.

3. Intermediate to advanced experience using secure exception reporting software.

4. Basic to intermediate experience with IP and analog camera systems.

5. One year demonstrated experience and knowledge of general law enforcement methods and techniques:

investigative work; protection of property equipment or material.

USCG COMMUNITY SERVICES COMMAND COMPREHENSIVE BENEFITS:

By choosing to work for the Coast Guard Community Services Command, you will enjoy one of the best benefit packages available anywhere. Benefit offerings are subject to applicable worker categories (Full-time, Part-time, Intermittent), location, position, and length of time in service.

+ Paid Annual and Sick Leave

+ Holiday Pay

+ Medical/Dental/Vision Insurance

+ Flexible/Dependent Spending Account

+ Pension Plan

+ 401k Savings Plan

+ Life Insurance

+ Short Term/Long Term Disability

+ Tuition Assistance

+ Paid Parental Leave

OTHER ESSENTIAL INFORMATION :

+ Selectee will be required to participate in Direct Deposit/Electronic Funds Transfer as the Standard method of payment for payroll and travel purposes.

+ Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System, unless covered by an exemption under the Selective Service Law, in accordance with 5 U.S. Code 3378. Selectee will be required to provide a written statement regarding his registration status unless he is exempted by this statute.

+ Must satisfactorily complete a Federal Background check and all pre-employment requirements, which may include, but are not limited to, background checks, security clearances, drug testing, verification of employment history, and any other requirements applicable to this position. Additionally, you may be required to meet specific job-related qualifications or certifications as a condition of your employment.

+ Applicants may not be employed in the chain of command of their relatives.

+ This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

HOW TO APPLY

Additional Information on how you will be evaluated:

Your resume or application must clearly demonstrate the required experience and/or education. Experience includes both paid and unpaid work, such as volunteer service through National Service programs (e.g., professional, philanthropic, religious, community, student, social, committee, sports, or internships). Volunteer work can help develop essential skills, competencies, and leadership experience that may translate directly to paid employment. Your resume is the primary tool used to assess your qualifications. Therefore, we strongly encourage you to provide clear, specific, and detailed descriptions of your experience.

You MUST submit a resume or any other written format in English of your choice. It is recommended the resume clearly identifies: (1) The announcement number, title and pay band of the job you are applying for, and, (2) Information such as full name; mailing address; country of citizenship (U.S. Citizenship required OR valid authorization to work in the US); highest Federal grade or NAF pay band held with job series, title, and dates held (if applicable); a statement requiring proof of veterans’ preference by means of DD 214; education; and relevant work experience including start/end dates, supervisor’s name and phone number, salary and title, series and grade if experience was with a non-appropriated fund instrumentality of the Federal government. You should also include a copy of your most recent performance appraisal if you are a current Federal or NAF employee. Applications may not be sent in franked Government envelopes; applications filed in this fashion will not receive consideration. If information is not complete, you may be excluded from consideration. The first application and/or resume submitted for a specific requisition will be considered the only submission. Any duplicate submissions to the same requisition will not be considered. The application date will be used in determining these factors.

Outside Candidates : To apply, please visit our website at https://shopcgx.com and click on “Careers” at bottom of the page. Internal Candidates: Sign into ADP Workforce now. Click on Myself/Talent/Career Center. Search by location or Job Title for:

Business Resilience Specialist PT – 6281

Aguadilla, PR, US

Equal Employment Opportunity: All candidates will be considered without regard to any non-merit factor such as race, color, religion, sexual orientation, national origin, age, disability, or marital status.

PRIVACY ACT NOTICE

Authority: The U.S. Coast Guard rates applicants under the authority of Title 5 of U.S. Code, Sections 301, 1104, 1302, 2103, 3301, 3304, Executive Order 9397, and Departmental Regulations.

Principal Purpose: To collect information needed to determine how well an applicant’s education and work experience qualifies them for the job they are applying for.

Routine Use: This information provided will be shared with the hiring manager and interview panel members. It may also be shared in response to a request for discovery or for appearance of a witness, information that is relevant to the subject matter involved in a pending judicial or administrative proceeding.

Disclosure: Voluntary, however, failure to disclose the requested information may result in an applicant not receiving consideration for a position in which the information is needed.

Paperwork Reduction Act Statement: An agency may not conduct or sponsor an information collection, and a person is not required to respond to this information unless it displays a current valid OMB control number and an expiration date. The control number for this collection is OMB 1625-0120, expiration 01/30/2025. The estimated average time to complete this application is 40 minutes. If you have any comments regarding the burden estimate you can write to U.S. Coast Guard, Community Services Command, 510 Independence Parkway, Suite 500, Chesapeake, VA 23320.

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