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State Park Administrative Assistant

Posting Begin Date: 2025/05/22

Posting End Date: 2025/06/05

Category: Parks and Recreation

Sub Category: Customer Service

Work Type: Full Time

Minimum Salary: 16.92

Maximum Salary: 16.92

Pay Rate Type: Hourly

Description

NOTE: All applicants must apply by 4:59 PM MST on the closing date.

Join us at Harriman State Park, where nature's legacy awaits!

Idaho Department of Parks and Recreation is seeking to fill an Administrative Assistant 1

As an Administrative Assistant 1, you'll play a key role in managing campground and day-use reservations, retail operations, complex administrative functions, financial activities, special events, and visitor services. Show off your exceptional communication skills as you provide accurate information to visitors and research intriguing details about park facilities, wildlife, and regional travel destinations. Your retail expertise will shine as you curate souvenirs and create eye-catching displays. With your organizational prowess, ensure the park remains pristine while managing financial transactions and maintaining records.

If you're passionate about history, possess office support knowledge, and excel in Microsoft Excel, join us in preserving this extraordinary park and creating memorable experiences for all!

Learn more about Harriman State Park here:https://parksandrecreation.idaho.gov/parks/harriman/

For questions about this position, please contact Park Manager, Jess Brumfield:

+ Phone: 208-558-7532

+ Email: [email protected]

EXAMPLE OF DUTIES

Operations Support:knows, understands, supports and complies with park and IDPR goals, objectives and procedures; is knowledgeable about local, regional and state issues that may affect the park; is knowledgeable of IDAPA 26; obtains required computer, retail sales and reservation training to ensure proficiency; monitors system performance, reporting and tracking issues and communicating as appropriate to assure resolution; assists with the writing of monthly and annual reports; maintains professional appearance according to departmental policy; deals appropriately and tactfully with others; attends all required Department trainings and meetings; participates in weekly staff meetings;

Visitor Services: provides accurate information to the public in person, by phone, email and social media in a courteous and friendly manner; responds accurately to questions about park facilities, rules, fees, establishment and geological history; researches and describes park wildlife and weather trends and forecasts; researches regional cultural, historical, geological and recreational travel destinations; procures and displays brochures and maps of regional travel destinations;

Retail: determines what types of souvenirs and supplies would be useful for park visitor demographic; locates suppliers, purchases, receives and prices items; assembles retail displays using marketing and merchandising skills; maintains vendor files; monitors budget; conducts annual physical inventory and adjusts Itinio records accordingly; creates flyers to promote retail shop and posts around park;

Supervision:recruits, interviews, hires, schedules, trains and assigns tasks for Visitor Center and Entrance Station employees and volunteers; maintains cooperative relationship with park and departmental staff and volunteers; serves as the park's volunteer coordinator and special events/activities coordinator.

Maintenance:ensures visitor center and public restrooms are cleaned to standard and accomplishes housekeeping duties as required; identifies needed repairs and reports them to appropriate park staff; cleans and organizes storage closets and shed as required; ensures janitorial supplies are available;

Financial:adheres to department purchasing procedures; processes incoming funds in the form of Motor Vehicle Entry and camping envelopes and Observatory fees; creates deposits and transports monies to bank; maintains change funds; processes invoices into Luma; maintains financial paper records in accordance with departmental retention plan; administers cottage, float home, and marina leases; manages past dues and breach of lease; processes annual billing and assignment of existing leases;

General Office Functions:maintains, organizes, and preserves/disposes of paper and electronic records; processes invoices; tracks visitation statistics; issues keys to park staff and maintains key log; composes letters, correspondence and memos; uses a variety of programs including Microsoft Word, Excel, PowerPoint, and photograph editing software; updates Emergency Action Plan notebooks annually; updates park brochures and flyers and posts around the park; tracks Lost &Found items and disposes of items according to departmental policies; communicates with staff and volunteers about their supply needs and orders office supplies; tracks supplies and orders uniforms and nametags for volunteers and seasonal employees; sends, tracks and collects paperwork and fees for Permits, concession agreements, yearly taxes, and grazing leases; maintains log of visitation statistics; coordinates installation and operation of computer reservation/registration systems and helps train staff in same.

ADDITIONAL INFORMATION

+ Employment is contingent upon the successful completion of a background check.

MINIMUM QUALIFICATIONS

+ Good knowledge of office support functions including word processing, spreadsheet software and Microsoft Office, filing, composing a variety of business documents and reception. Typically gained by at least two years of experience performing administrative tasks in a professional setting; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.

+ Good knowledge of gathering and compiling data. Typically gained by at least two years of experience collecting, organizing, and analyzing information; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.

+ Good knowledge of balancing and coordinating a workload for multiple projects. Typically gained by at least two years of experience managing tasks, prioritizing assignments, and meeting deadlines; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.

PREFERRED CANDIDATES WILL HAVE:

+ Experience in administrative support functions, including word processing, spreadsheet software, and Microsoft Office. Typically gained by at least six months to one year of experience performing administrative tasks such as document preparation, data entry, record management, and correspondence; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.

+ Experience in using the Idaho LUMA system and/or managing data in a database. Typically gained by at least six months to one year of experience navigating LUMA to access information, enter data, and perform basic administrative or financial tasks, and/or experience inputting, maintaining, and analyzing data within a database for administrative, financial, or program-related purposes.

+ Experience in interpreting, applying, and explaining complex information. Typically gained by at least six months to one year of experience reviewing, understanding, and communicating policies, procedures, or regulatory information to various stakeholders.

+ Some knowledge of marketing and sales strategies. Typically gained by assisting with marketing campaigns, social media management, advertising coordination, or fundraising efforts in a professional setting; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.

+ Some knowledge of bookkeeping. Typically gained by processing financial transactions, tracking expenditures, or maintaining financial records; or a combination of skills acquired through work experience, completion of relevant coursework, or structured on-the-job training.

+ Some knowledge of state and local government structures, functions, and decision-making processes. Typically gained by work experience in a government setting, supporting government programs, or coursework in public administration.

DO WHAT YOU LOVE, LOVE WHAT YOU DO

WHY IDPR? We are innovators in outdoor recreation, committed to excellent service and resource stewardship. We foster experiences that renew the human spirit and promote community vitality. Our mission is to improve the quality of life in Idaho through outdoor recreation and resource stewardship. IDPR manages 30 state parks, trails and attractions throughout every region of Idaho and the registration programs for boats, snowmobiles and other off-highway vehicles (OHV). Money from these registration programs goes back to users to develop and maintain trails, facilities and programs. IDPR also provides free education courses for boaters and OHV operators. To learn more about Idaho Department of Parks and Recreation please visit : https://parksandrecreation.idaho.gov/

BENEFITS: We offer a competitive benefits package which includes excellent medical, dental and vision insurance. There is generous vacation and sick leave accrual that begins as soon as you start. There are ten paid holidays in a year; participation in one of the Nation's best state retirement systems; multiple saving plans and optional 401K; life insurance; wellness programs; ongoing training opportunities and more. For additional information related to benefits and/or State programs, please visit: https://dhr.idaho.gov/information-for-state-employees/.

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.