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Customer Service Officers - 4/18/25- $27/hr -$31/hr (#726)

Palo Alto, CA, United States of America

$27.00 -$31.00

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Job Skills / Requirements

HIRING IMMEDIATELY

Sunstates Security is hosting a Hiring Event for Flex & Part-time Day/Swing Customer Service Officers in the San Jose area. These positions offer a pay rate of $27/hr- $31/hr - with weekly pay.

Date and Time: Friday, April 18, 2025, from 10:00AM - 2:00PM.

Hiring Event Location:

Regus - Palo Alto

3000 El Camino Real, Building 4 - Office 215

Palo Alto, CA 94301

This is a walk-in event. Come prepared to interview with our hiring managers.

Complete a full application at www.SunstatesSecurity.com

Bring the following documents

+ I9

+ Direct Deposit or Voided check

+ Guard Card

+ CPR/ Power to Arrest & Weapons of Mass Destruction

Requirements:

+ CA Guard Card/ 40hr Certification preferred

+ Must have Power to Arrest & Weapon of Mass Destruction Certificate

+ CPR certification preferred

+ Must be 21 years of age or older

+ Valid driver's license with a clean driving record and more than 4 years of driving experience

+ Excellent customer service skills

+ Speak English fluently, read and comprehend English, and be able to compose coherent written reports in English.

+ Those with law enforcement, military, or security experience encouraged to attend

Responsibilities:

+ Welcoming, checking in, and directing visitors in a highly visible and customer service-oriented environment.

+ Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision.

+ Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR’s) and Incident Reports.

+ Operating phones, radios, and computer systems such as MAC IOS, Microsoft Office 365, and Google Suite.

+ Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues.

+ Following site-specific post orders, passing down messages, and being in compliance with employee handbook guidelines at all times.

+ Conduct interior and exterior patrols within an office and industrial complex.

A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Shift Supervisor must read and become extremely knowledgeable of Post Orders and SOP and will be able to act quickly and efficiently according to such directives.

Education Requirements (Any)

High School diploma or equivalent

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions(as personally verified by Site Managers) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Sunstates Security, Inc. Private Patrol Operator License #120751

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Short Term Disability, 401K/403b Plan, Educational Assistance

This job reports to the Operations Manager

This is aFull and Part-Timeposition2nd Shift,3rd Shift,Weekends.

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