• Lab Computing Analyst

    Actalent (West Point, PA)


    Job Title: Lab Computing Analyst

    Job Description

    We are seeking a highly motivated Lab Computing Analyst to join our dynamic lab IT service team. The ideal candidate will provide critical support to our laboratory IT environments, ensuring seamless integration with instrumentation and adherence to corporate policies.

    Responsibilities

    + Implement, monitor, and provide technical support for customer laboratory IT environments, typically integrated with instrumentation.

    + Implement customer-specified benchtop computing designs and processes.

    + Administer and ensure connectivity of customers' Windows-based platforms.

    + Support operating systems, desktop hardware, peripherals, instrument-controlled software, core desktop applications, and computer imaging.

    + Manage the onboarding, retirement, and relocation of equipment.

    + Implement Windows-based security measures including user/group permissions, file/folder permissions, group policies, and local security policies.

    + Analyze, identify, and implement enhancements, upgrades, and solutions to improve desktop platform support.

    + Ensure adherence to corporate policies through periodic reporting and compliance programs.

    + Act as the technical support contact for instrument vendors.

    + Repair and troubleshoot instrument-related computers and escalate issues to the client infrastructure teams.

    + Provide technical support for new system validations and change management efforts.

    + Create and maintain a physical inventory of lab equipment, PCs, software, and other specified information.

    + Submit weekly Engineer reports to the team lead by COB on the last business day of the week.

    + Act as the point of contact for software/hardware-related inquiries.

    + Participate in team support across all practices as required.

    + Demonstrate appropriate use of office equipment/software after training.

    + Maintain training and compliance in health and safety, security, environmental, and operational aspects of daily activities.

    Essential Skills

    + Excellent customer service skills with the ability to listen to and interpret client requests.

    + Ability to troubleshoot complex technology issues.

    + Strong verbal and written communication skills.

    + Ability to identify, track, and complete tasks for multiple projects under prescribed timeframes.

    Additional Skills & Qualifications

    + Bachelor's Degree with two plus years of technical experience OR Associate's Degree with three plus years of technical experience OR High School Diploma or equivalent with five plus years of technical experience.

    + Experience with technologies including Microsoft Office, networking, remote computing, and backup systems.

    + Experience with scientific instrumentation.

    + Experience in a Life Science environment.

    + Experience in a validated environment.

    + Experience working in GxP, ISO, and FDA compliant facilities.

    *IDEAL CANDIDATE WILL COME FROM THE LAB BUT IS LOOKING TO GET OUT OF THE LAB AND MORE INTO AN IT BASED ROLE*

    Work Environment

    The work environment includes laboratory-controlled settings where personal protective equipment such as lab coats and safety glasses are required. The pace may be fast, and job completion demands may be high. The role requires the ability to remain stationary for more than 25% of the time, move between labs, and occasionally lift up to 50 pounds. Specific vision abilities such as close-range observation, distance vision, color vision, peripheral vision, depth perception, and focus adjustment are needed. The employee may need to handle hazardous waste and complete Medical Clearance, Respiratory Protection Training, and Fit Testing for respirator use.

    Pay and Benefits

    The pay range for this position is $25.00 - $28.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a fully onsite position in West Point,PA.

     

    Application Deadline

     

    This position is anticipated to close on Jun 5, 2025.

    About Actalent

    Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     

    If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.