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Description

BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). Banc of California is one of the nation’s premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.

At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values – Entrepreneurialism, Operational Excellence, and Superior Analytics – empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®

THE OPPORTUNITY

Responsible for performing quality assurance reviews, documenting errors related to new account onboarding, completing supersedes/ changes related to customer accounts and documenting, communications to business partners for remediation as required. Perform all CIP/CDD/EDD processes related to BSA/AML/OFAC as well as the communication and resolution of findings and issues. Complete and update data and production to appropriate application for management review. Anticipate and implement changes to the process as a result of changes in the Bank’s business environment, product on-boarding and regulatory changes. Analyze patterns and trends, and communicate with management to ensure that risks are adequately identified and addressed. Perform all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

HOW YOU’LL MAKE A DIFFERENCE

+ Serve as a liaison and subject matter expert for on-boarding initiatives within the various Banking groups. This will include keeping up to date on new account process changes, business unit requests, and answering questions relating to the on-boarding of new accounts, supersedes, forms, etc.

+ Provide training and technical support for partners and team members as it relates to customer on-boarding and execution of work processes and procedures.

+ Follow BSA/AML guidelines and participates in AML risk assessments of new/changed products and services being introduced to the Bank.

+ Assist and/or leverage centralized model in Quality Assurance of complete high risk CIP/CDD packages prior to submission to BSA/AML for approval.

+ Ensure accurate CIP/CDD information is recorded regarding source of funds and expected account activity.

+ Facilitate remediation of aged New Account Special Request (NASR) open issues.

+ Oversee the detailed processes that facilitate the activities of the Banking units and ensure that internal service level agreements (SLAs) are consistently met. Address areas of improvement for SLA and accounts/approvals outside of the SLA. Develop a streamlined process to improve SLA.

+ Conduct quality assurance (QA) reviews of work products derived from new accounts and ensure key performance indicators (KPIs) are tracked and utilized to effectively manage the environment.

+ Guide on-boarding process through complex matters and escalates high profile matters accordingly to Banking leadership.

+ Deal with complex Banking customers and/or clients as needed to collect proper CIP/CDD and expected activity documentation on both new and legacy accounts in order to comply with BSA/AML regulatory requirements.

+ Complete Audit Reviews for Different Processes throughout Operations, including Treasury Management Operations.

+ Adhere to and comply with the applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.), company policies and procedures, completing required training, identifying and reporting suspicious activity to the AML Officer, and knowing and verifying the identity of any customer(s) that enters into a relationship with the company.

+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.

+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.

+ Follows policies and procedures; completes tasks correctly and on time; supports the company’s goals and values.

+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one’s own actions and conduct.

+ Performs other duties and projects as assigned.

WHAT YOU’LL BRING

+ 3-5 years of experience in a QA/QC function or equivalent work experience.

+ Bachelor’s Degree and/or relevant work experience or training is preferred

+ Experience in complying with Know Your Customer/Customer Identification Programs, Customer Due Diligence and Enhanced Due Diligence programs.

+ Experience in banking, financial services or related industry is highly preferred.

+ Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti-Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA).

+ Demonstrates knowledge of how an operational environment runs on a day-to-day basis and achieves optimal efficiencies through coordinated and streamlined processes.

+ Knowledgeable in all branch functions associated with KYC/CIP documentation requirements.

+ Proficiency in determining high risk clientele and necessary documentation requirements associated with various industries and business lines.

+ Strong internal/external customer service and relationship development skills.

+ Advanced skills in Microsoft Office applications (Excel, PowerPoint, Word, etc.).

+ Exceptional verbal, written and interpersonal communication skills, with the ability to carry out instructions and instruct others, train personnel, write reports, correspondence and procedures, and communicate effectively to customers and employees.

+ Effective organizational and time management skills.

+ Able to make a conclusive recommendation based on independent analysis.

+ Able to multitask in a fast-paced environment and work well in a team-oriented environment.

+ Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

+ Ability to work with little to no supervision while performing duties.

HOW WE’LL SUPPORT YOU

+ **Financial Security:** You will be eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.

+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).

+ **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.

+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.

+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.

SALARY RANGE

The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Equal Opportunity Employer

PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.