"Alerted.org

If you want to make valuable contributions to your team and expand your knowledge, skills, and expertise in Home Lending Operations, then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility, your skills and capabilities can increase and be fine-tuned to make you more agile and versatile in reaching your career potential.

As an Operations Senior Specialist II- Sworn Documents, in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. You will review operational aspects within each Center of Excellence, working closely with leaders and business partners, and focusing on detail-oriented tasks. You will also identify and develop process improvement opportunities and collaborating with internal partners across various programs. When it comes to Sworn Documents and the significant nature of the documents, you are a Specialist in your attention to detail and focusing on processes to ensure the jobs are done right and to policy because details matter and therefore, so does the work you do and the contributions you make.

Job responsibilities

+ Create and execute various sworn documents.

+ Review imaging and other source systems to determine necessary authorization for document completion.

+ Ensure completed documents are signed, witnessed, notarized under dual control, and submitted for Quality review.

+ Review all documents for accuracy and verify correct documentation is attached.

+ Maintain signing authority and adhere to the Sworn Documents policy.

+ Manage time effectively and organize tasks efficiently.

+ Work in a fast-paced environment and prioritize daily tasks.

Required qualifications, capabilities, and skills

+ Required knowledge of Windows XP, MS Word, Excel, Visio, and PowerPoint.

+ Strong working knowledge of Chase Servicing / Production systems.

+ Excellent interpersonal skills and excellent verbal and written communication skills; excellent telephone etiquette.

+ Ability to organize and multi-task in a fast-paced environment and prioritize workload and operate effectively and efficiently with minimal supervision.

+ Ability to meet deliverables and function calmly in high-stress situations with tight timetables.

+ Ability to build and maintain rapport with customers, colleagues, peers, and other departments and think independently.

+ Effectively and professionally represent yourself, your department, and your manager, always presenting oneself as a credit to JPMorgan Chase.

+ Ability to work overtime.

Preferred qualifications, capabilities, and skills

+ Two or more years of Mortgage Banking experience

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans