• Patient Navigator

    WMCHealth (Hawthorne, NY)


    Patient Navigator

     

    Company: NorthEast Provider Solutions Inc.

     

    City/State: Hawthorne, NY

     

    Category: Professional/Non-Clinical

     

    Department: Call Center

     

    Union: No

     

    Position: Full Time

     

    Hours: Monday - Friday 8a - 4:30pm

     

    Shift: Day

     

    Req #: 43287

     

    Posted Date: May 23, 2025

     

    Hiring Range: $27.08 - $34.04

     

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29465) Internal Applicant link

    Job Details:

    Job Summary:

    This position helps to "navigate" patients through the health care system, including providers' offices, hospitals, insurance and payment systems, patient-support organizations and other components of the health care system. In addition, the Patient Navigator helps to identify barriers that may be preventing patients from receiving timely and high quality healthcare treatment and working to find solutions to those barriers.

    Responsibilities:

    + Works with Health Center staff and other community resources to become knowledgeable about available services that may be helpful to patients.

    + Assists in overcoming logistical barriers to scheduled diagnosis and treatment appointments.

    + Provides outreach to patients to help them understand the importance of preventive services, based on the age and condition(s).

    + Helps patients to understand recommended follow-up of

    + Abnormal screening exams, treatment referrals and general preventive behaviors.

    + Contacts patients who are "at risk" for missing appointments.

    + Provides educational tools as indicated.

    + Facilitates access to available resources for obtaining insurance coverage and/or sliding fee benefits.

    + Assist to ensure that appropriate information is available in the patient's medical records during scheduled appointments.

    + Facilitate linkages to follow-up services.

    + Coaches patients to become advocates for their own care. II. Build awareness of patient navigator services among the health care team by building professional relationships.

    + With team members, providing information about patient navigator service and maintaining communication to identify patients who are "at risk" for barriers to care.

    + Communicate with providers about unique patient needs, (i.e., cultural).

    + Other duties as assigned.

    Qualifications/Requirements:

    Experience:

    Two years of experience in healthcare required. Knowledg about health care systems. the breadth and accessibility of community resources and working knowledge of HIPAA regulations, preferred.

    Education:

    High school diploma or equiveleant required. Associate’s Degree, preferred.

    Licenses / Certifications:

    N/A

    Other:

    N/A Special Requirements: N/A

    About Us:

    NorthEast Provider Solutions Inc.

    Benefits:

    We offer a comprehensive compensation and benefits package that includes:

    + Health Insurance

    + Dental

    + Vision

    + Retirement Savings Plan

    + Flexible Savings Account

    + Paid Time Off

    + Holidays

    + Tuition Reimbursement

     

    External Applicant link (https://pm.healthcaresource.com/cs/wmc1/#/preApply/29465) Internal Applicant link

     

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