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Our secret to leading the way in hospitality? We put our people first!

At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

The Lease Administrator will be the owner of Shake Shack’s database for Real Estate Leases (Lucernex) including overall database administration, data input, maintenance, tracking and reporting. The Lease Administrator will manage lease abstraction, monitor key dates and process all lease costs. Requires the ability to comprehend, analyze and interpret various Lease Documents and Lease financial rules. Must be able to discuss such documents and rules to both internal teams as well as Landlord representatives. This role will collaborate with all levels across the Company and be the point of contact on all Lease matters with Development, Facilities, Operations, Supply Chain, Legal and Accounting as well as auditors externally.

Job Responsibilities and Duties

+ Directly responsible for Lucernex database and administration.

+ Abstracts lease documents and inputs and maintains data in Lucernex, including overseeing abstracts and inputs via a third-party vendor.

+ Establishes procedures and best practices for auditing and maintaining continual database integrity and tracking system performance metrics.

+ Creates, develops and maintains reporting, including critical date and key information reports for internal use across the organization and percentage rent sales reports for distribution to landlords.

+ Directly responsible for the setup/processing of all lease related charges including all RECURRING per the Lease and one-time charges from Landlord.

+ Monthly reconciliation of payment report and variance report to ensure accuracy in payment amounts.

+ Review and reconcile (desktop audit) Common Area Maintenance (CAM) and Real Estate Tax year-end expense reconciliations.

+ Ensure all billings are Lease approved and Shack level approved for services.

+ Cross-checks and reviews work of peers to ensure quality and accuracy of data.

+ Responsible for reporting sales and calculating Percentage Rent .

+ Prepare Covenants and Responsibilities Report (C&R) for all Shacks upon opening and as requested.

+ Resolves various requests by researching lease and gathering any related information.

+ Draft legal documents to include notices and Key Date Agreements.

+ Review estoppel certificate requests from Landlords and circulate to larger group for comment.

Knowledge, Skills, Abilities

+ Preferred Bachelor's Degree

+ Knowledge of lease agreement terms and conditions from an operational, legal, and accounting perspective

+ Functional understanding and knowledge of commercial Real Estate lease administration

+ Ability to work in a high volume, fast paced environment with changing priorities and ambiguity

+ Strong organizational capabilities; ability to manage multiple priorities effectively with minimal supervision

+ Strong interpersonal skills; ability to interact effectively within an organization. Strong oral and written communication skills.

Requirements - Education, Experience, Physical, and Competencies

Education or Certificate Details

Bachelor's degree in Business, Real Estate, or a related field.

Work Experience

5+ years

Related Experience

+ Strong demonstrated knowledge of Real Estate Lease administration databases and retail leasing, with Lucernex experience preferred

+ Experience with lease accounting rules and calculations

+ Effective oral and written communication.

+ Strong organizational capabilities; ability to manage multiple priorities effectively with minimal supervision

+ Strong interpersonal skills; ability to interact effectively within an organization.

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

+ Weekly Pay and Performance bonuses

+ Shake Shack Meal Discounts

+ Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

+ Medical, Dental, and Vision Insurance*

+ Employer Paid Life and Disability Insurance*

+ 401k Plan with Company Match*

+ Paid Time Off*

+ Paid Parental Leave*

+ Access to Employee Assistance Program on Day 1

+ Pre-Tax Commuter and Parking Benefits

+ Flexible Spending and Dependent Care Accounts*

+ Development and Growth Opportunities

*Eligibility criteria applies

Pay Range - $85,290.00 - $111,990.00

Click the "Apply" button above to apply for this opening.

About Us

Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."

Shake Shack is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.