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On Time Performance Monitor – OTP Monitor

Transdev is seeking an On-Time Performance Monitor who is a valued member of the team and is responsible for optimizing use and monitoring of our Tracking and GPS System to maximize on-time performance and meet customer expectations.

Transdev is proud to offer:

+ Competitive compensation package of $ 22.00- $27.00 an hour

Benefits include:

+ Vacation: minimum of two 2 weeks

+ Sick days: 5 days

+ Holidays: 10 days; 6 standard and 4 floating

+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Benefits may vary depending on location policy. The above represents the standard Corporate Policy

Essential Duties and Responsibilities:

+ Research and analyze scheduled trip real-time performance utilizing CAD/AVL software.

+ Match daily roll-out with assignments in CAD/AVLto ensure all operators are signed in correctly.

+ Analyze routes real-time performance on routes to minimize bunching.

+ Coordinate with Dispatchers when problems arise to come to a quick and adequate solution.

+ Monitor daily traffic trends utilizing available websites and news reports.

+ Research daily route status and correct any issues, incorrect vehicles, and/or assigned trips in the system.

+ Daily monitoring of CAD/AVL system to ensure it is operating correctly and submit reports to Operations Manager.

+ Submit other reports as assigned.

+ Monitor time exceptions of operations for validity and report to Technology/Operations Manager.

+ Perform various other duties as assigned.

+ Ability to drive out to the routes to check systems.

Qualifications and Skills:

+ Excellent knowledge of the surrounding area preferred.

+ Ability to work independently.

+ Ability to multi-task and prioritize work assignments.

+ Basic computer skills and ability operate Microsoft Office programming.

+ Ability to communicate effectively and working coordination with other departments is critical.

+ High School diploma or equivalent.

+ Must have excellent customer services skills.

Work Environment:

* This position requires working in an office setting as well as in the field to monitor and support bus operations.

* Must be available to work a flexible schedule, including nights, weekends, and holidays as required.

* May require responding to emergencies or service disruptions outside of regular business hours.

Physical Requirements:

The essential functions of this position require the ability to:

* Work outside in varying temperature, weather, and humidity conditions

* Sit for extended periods (up to 6–8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces

* Push and pull objects up to 50 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level

* Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise

•Must be able to work shifts or flexible work schedule as needed.

•The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

•Work environment will be a combination of both indoors and outdoors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and

candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview

process, please contact [email protected]

Drug-free workplace:

Transdev maintains a drug-free workplace. Applicants must:

* Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).

* Successfully pass a pre-employment drug screen.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at www.TransdevNA.com or watch an

overview video at https://youtu.be/ilO5cv0G4mQ

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of

this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial

consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation,

religion or other legally protected status.

California applicants: Please Click Here for CA Employee Privacy Policy

Job Category: Operations Support

Job Type: Full Time

Req ID: 5331

Pay Group: 2Y9

Cost Center: 226

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

Drug-free workplace

If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check.

California applicants: Please Click Here for CA Employee Privacy Policy.

About Transdev

Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles.

Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.