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Position Summary...

What you'll do...

Want to channel your magnetic leadership skills into shaping the future of retail for customers around the country? The Senior Operations Manager is a critical leadership role that is a culture champion for safety, development and the customer experience. As an engagement advocate and expert operator, you’ll lead an enthusiastic group of managers to drive for professional perfection. Reporting to the General Manager, you’ll partner in creating an environment that fosters ownership, creativity, and constructive communication. Your guidance will empower your team to fulfill our customer promise each day.

You’ll sweep us off our feet if…

+ You know fulfillment center operations inside and out, so much so that some may call you an expert

+ You’re goal-obsessed and challenge yourself to exceed them every day

+ You’re data driven and understand how to leverage the information available to solve big problems

+ You’re a servant leader who coaches for success with compassion

+ You’re an authentic communicator and can develop meaningful connections with people inside and outside of the organization

+ You’re hyper-organized and are comfortable juggling a myriad of meetings

+ You know how to manage through conflict and facilitate a cooperative solution that all can commit to

+ You know the only constant is change and are eager to pursue continuous improvement

+ You’re familiar with Six Sigma, 5S, Asana, or other methodologies to simplify processes

+ You’re invigorated by challenges and are ready to engage at Fortune 1 scale

You’ll make an impact by:

+ Developing talent into the next network superstar

+ Achieving constant improvement, week over week and year over year

+ Crushing VCPU to be the best in class

+ Seeing the future - anticipating what’s beyond the horizon or the domino effect of process changes

+ Developing a toolbox of resources and relationships to empower you and your team to work together

+ Cultivating an engaged, educated, and safe group of subject matter experts

+ Becoming the resident “go-to” resource among your building and your peers

+ Keeping our associates safe, regularly modeling, and educating what safe behaviors look like

+ Creating the future of the Supply Chain industry, refining new processes and practices as you go

Core responsibilities include:

+ Drive, develop, and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) while implementing operational improvements.

+ Forecast and follow up on staffing, workload and performance results to meet business demands for workload and seasonal peak volume spikes.

+ Manage assigned financial aspects by monitoring and tracking expenses compared to budget; monitoring asset utilization; and preparing, reviewing, and/or analyzing business reports.

+ Monitor and ensure facility-wide compliance with Logistics and company quality and safety standards, policies, procedures and directives by developing, distributing, and/or maintaining procedures and supporting documentation.

+ Supervise and manage associates and leaders in area of responsibility by giving direction, communicating goals, monitoring performance, and providing feedback

+ Identify training and development needs while participating in the hiring, promotion, coaching, teaching, and evaluation of salaried leaders.

+ Investigate and ensure associate, customer and supplier concerns are resolved, using own judgment or consulting others when needed.

+ Serve as a community liaison by participating in local and community organizations and charitable activities; champion company-sponsored programs and events to associates, customers, and the local community.

_The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process._

Your schedule will be:

Fulfillment Centers operate 24/7 and business needs change seasonally. Your schedule requirements will be assigned, but may change to align with business needs.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

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- Health benefits include medical, vision and dental coverage

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- Financial benefits include 401(k), stock purchase and company-paid life insurance

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- Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices .

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- Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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The annual salary range for this position is $116,000.00-$174,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

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Minimum Qualifications...

_Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications._

Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 2 years experience in a senior management role within an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 4 years experience in a senior management role in an operations/distribution/logistics /retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

_Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications._

Bachelor of Science in Supply Chain, Transportation and Logistics Management through Live Better U and Bellevue University, Both Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years experience in a senior management role in an operations/distribution/logistics environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide, Developing and managing budgets, contracts, managing P&L, developing manpower forecasts, monitoring regulatory compliance, and analyzing financial/operational data., Experience as a Walmart Logistics Operations Manager including supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates, Senior-level experience managing multiple functional areas (e.g., receiving, shipping, QA, order filling) within a warehouse or Logistics network

Primary Location...

16101 Three Wide Drive, Fort Worth, TX 76177-0000, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.