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A/V TECHNICIAN  – THE MOB MUSEUM

Position Overview:

The A/V Technician will play a pivotal role in audio-visual operations and support for all exhibits and events at the Museum. S/he will also be responsible for technology-related troubleshooting and repair. This individual will be responsible for analyzing systems and processes, developing a keen understanding of programming languages required for technology operations, and acting quickly when exhibits are in need of repair or troubleshooting. The A/V Technician will report to the Manager of Technology.

Major Tasks and Responsibilities:

+ Manage the mechanical, electrical and technological operations of all Museum exhibits; acting as the first line of contact in the event of malfunctions or issues.

+ Set and strike audio, visual, lighting and internet equipment for sales clients.

+ Assist clients in the usage of A/V equipment.

+ Maintain rental equipment, ensuring care is taken during transportation, handling, and storage.

+ Operate scissor lifts to transport and setup/strike equipment.

+ In conjunction with the Assistant Manager of Technology develop annual technology goals and detailed plans for goal accomplishment.

+ Support the Assistant Manager of Technology in the installation, maintenance and operations of office computers, phones, copiers, etc.

+ Prepare, maintain and test a disaster recovery plan for A/V equipment.

+ Analyze Museum technology requirements and develop functional specifications. Conduct comparative analysis and competitive bidding when necessary.

+ Present and implement technological alternatives to streamline functions and improve productivity.

+ Ensure compliance with all software licensing agreements. Manage and safeguard software media and associated licenses.

+ Provide technical supervision to other Museum staff as directed.

+ Respect confidentiality in discussing staff, volunteer, or vendor matters related to information technology.

+ Participate in fostering an organizational culture that values innovation, promotes inclusion, and inspires excellence in the work environment.

+ Other duties as assigned.

Experience / Qualifications / Requirements:

+ At least three years of experience in A/V, production, theatrical, or related fields.

+ Must have knowledge of working automation controls.

+ Preferred knowledge of DMX lighting standards and controls.

+ Must be able to accommodate schedule changes due to event sales.

+ Willing to work nights, weekends, holidays and extended shifts as needed.

+ Thorough knowledge of system development methods used for the development of new systems and enhancements to existing information systems.

+ Systematic knowledge of computer monitoring systems, vendor-supplied packaged programs, and other highly technical programs.

+ Able to adapt, integrate, and modify existing programs or vendor-supplied packaged programs for use with existing information systems.

+ Able to effectively gather and analyze facts, draw conclusions, define problems, and suggest solutions.

+ Eagerness for solving problems and a commitment to accepting responsibility.

+ Able to work well in fast-paced situations, under deadlines.

+ High attention to detail.

+ Professional appearance and demeanor

+ Willing to work nights, weekends, holidays and extended shifts as needed.

+ Able to work with high amperage/voltage electricity.

+ Able to transport and handle heavy equipment and loads.

+ Enthusiasm for working in a developing organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.

Education:

+ Bachelor’s Degree with a focus in computer science, information systems, programming, or a related field required. An equivalent mixture of education and experience will be considered.

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