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Lawrence General Hospital

Sign on bonus up to $5,000

As the MRI Technical Assistant, you will be responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.

DUTIES AND RESPONSIBILITIES:

+ Greets and assists patients, customers and visitors in person and over the phone.

+ Will perform patient registration in various systems.

+ Answers all phone calls in a professional and courteous manner.

+ May be responsible for verifying insurance coverage and obtaining prior authorization.

+ May perform preliminary screening of patients prior to procedures, which may include medical history.

+ May transport patients to/from the exam room.

+ Will maintain a clean and organized work area.

+ Will ensure accuracy of patient records.

+ May schedule patient appointments and obtain insurance verification and/or authorization.

+ Performs all duties within HIPAA regulations.

+ Other duties as assigned.

EDUCATION AND RELATED EXPERIENCE:

Required:

+ High School Diploma or equivalent experience required.

+ Strong customer service skills.

+ Organizational and multitasking skills.

+ Solid knowledge of computer applications and programs.

Preferred:

+ CPR Certification is a plus.

+ Six months customer service or related experience and/or training.

+ Knowledge of medical terminology is a plus.

+ Bilingual in Spanish is a plus.