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Description

Introduction

Do you want to join an organization that invests in you as a(an) Clerical Radiology Coordinator? At HCA Florida North Florida Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Clerical Radiology Coordinator like you to be a part of our team.

Job Summary and Qualifications

Greets patients in Radiology reception area. Enters outpatient requisitions, monitors patient waiting times, serves as a liaison and advocate for patients, communicates with testing departments, prepares CDs with patient imaging, faxes and charts interpretive reports as needed, assists with scheduling and obtaining outside imaging. Responsible for maintaining all patient files in a manner that is easily accessible. Also manages incoming calls related to Radiology services. Assists the Radiology Director and performs other duties as assigned. All employees of North Florida Regional Medical Center will promote a culture of safety, follow established policies, and adhere to all state and federal regulatory requirements, Joint Commission requirements, and National Patient Safety standards.

Essential Functions:

+ Answers all incoming calls by the third ring and handles caller’s inquiries whenever possible.

+ Redirects calls as appropriate and takes adequate message when required.

+ Greets/ directs patients and visitors.

+ Accurately identifies patients using 2 patient identifiers.

+ Obtain necessary paperwork prior to testing or placing order for imaging exam.

+ Maintain and accurately record manually and electronically patient data in information systems and forms.

+ Maintain confidential and accurate records of patients.

+ Retrieve imaging and lab results as needed for comparison or scheduling procedures.

+ Notifies technologists of pending “STAT” exam in a timely manner.

+ Contacts physicians/technologists internally & externally when needed.

+ Monitors waiting room to avoid long wait times.

+ Assist with changing patients into gown prior to procedure.

+ Schedules outpatient exams as indicated by department protocol when needed.

+ Provide appropriate paperwork/schedule to IOU the day prior to exams scheduled for patients with pre and post recovery needs.

+ Processes legal requests for imaging in radiology.

+ Works with medical records to provide the necessary documentation for coding.

+ Demonstrates a working knowledge of PACS, EMR, and information systems; i.e. retrieve patient medical record, enter an order, access patient report, burn CD of imaging.

+ Orders office supplies.

+ Performs other duties as assigned.

What will you need in this role:

+ High School Graduate / GED required

+ 1+ years of related experience

+ Demonstrated skills in organization, verbal and written communications, customer service, math, analysis, reading, following instruction, basic computer usage.

HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women’s health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Clerical Radiology Coordinator opening. Qualified candidates will be contacted for interviews. **Submit your resume today to join our community of caring!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.