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Description We are looking for a skilled Help Desk Analyst to join our team on a long-term contract basis in Chesterton, Indiana. This role requires a proactive individual who can provide exceptional technical support across a variety of platforms, including Microsoft, Cisco, and Apple devices. The ideal candidate will be adept at troubleshooting, system configuration, and supporting hardware and software deployments.

Responsibilities:

• Provide first-level technical support to users, resolving issues related to hardware, software, and network systems.

• Configure and maintain devices, including Apple products, Android systems, and Mac computers, ensuring seamless operation.

• Troubleshoot and resolve issues within Microsoft and Cisco technologies, maintaining system integrity.

• Support Citrix technologies by managing configurations and addressing technical problems.

• Assist in deploying and managing hardware and software updates across the organization.

• Maintain and monitor Active Directory, ensuring accurate user management and access control.

• Conduct regular system checks to identify and resolve potential vulnerabilities or inefficiencies.

• Collaborate with team members to document and share knowledge on technical solutions.

• Provide training and guidance to users on best practices for utilizing IT systems.

• Ensure all IT-related incidents and requests are logged and resolved in a timely manner. Requirements • Proficiency in Android development and support.

• Strong knowledge of Cisco and Citrix technologies.

• Experience working with Mac computers and Apple devices.

• Solid understanding of Microsoft systems, including Active Directory.

• Familiarity with configuration management and deployment processes.

• Ability to troubleshoot computer hardware and software effectively.

• Excellent communication and problem-solving skills.

• Prior experience in a Help Desk or technical support role is preferred. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .