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Description We are looking for a dedicated Implementation Coordinator to join our team on a long-term contract basis in Nashville, Tennessee. In this role, you will play a key part in ensuring the seamless integration of hospital case management technology into clinical operations, enhancing patient care and improving workflow efficiency. This position involves close collaboration with clinical staff, providing training, troubleshooting, and support during implementation and go-live phases, with travel to various facilities as needed.

Responsibilities:

• Oversee the implementation of case management technology, ensuring it aligns with clinical workflows and enhances operational efficiency.

• Provide hands-on support to clinical staff during pre-implementation, go-live, and post-implementation phases.

• Coordinate training sessions to ensure staff are proficient in using the software and can access necessary system functionalities.

• Identify and escalate software or access issues promptly to minimize disruptions.

• Travel to multiple healthcare facilities, spending time in patient care units to support implementation efforts.

• Collaborate with cross-functional teams to ensure a consistent and standardized approach to training and education delivery.

• Monitor progress and address challenges during implementation, ensuring all milestones are achieved.

• Assist in planning and executing pre-go-live tasks while troubleshooting issues to support smooth transitions.

• Maintain clear communication with team members to ensure alignment on goals, expectations, and requirements.

• Act as a subject matter expert on system functionality and clinical workflows, offering guidance as needed. Requirements • At least 1 year of experience in implementation, preferably within a healthcare or software environment.

• Basic knowledge of any healthcare-related system, with the ability to adapt to new technologies.

• Strong organizational and communication skills to collaborate effectively with diverse teams.

• Flexibility to travel to various facilities, including extended stays of one to two weeks as needed.

• Ability to work independently and manage multiple tasks in a fast-paced environment.

• Familiarity with clinical workflows and case management processes is a plus.

• Experience with training, troubleshooting, and supporting system users.

• Proficiency in time management and decision-making to meet project deadlines. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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