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Systems Administrator II

Location:

Leesport, PA, US, 19533

Workplace Environment: Onsite

Company: UGI Utilities, Inc

Requisition Number: 26327

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit ourUGI Corporate sustainability page (https://ugiesg.com/) .

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services!

Job Summary

Under minimal supervision, install, customize, and maintain O/S patches and system software. Interact with software vendors to evaluate potential software products and solve technical problems.

Collaborates on all phases of the systems development life-cycle (SDLC) with a focus on the analysis, design, and development of configuration-based solutions. Must continuously maintain and develop the necessary skillsets, both technical and analytical to enhance value-added business solutions and in keeping with the IT architecture.

Duties and Responsibilities

+ Support the request and analysis phases of Infrastructure by assisting with documentation and estimates. Executes the design, development, testing and implementation phases of hardware lifecycle by producing the prescribed deliverables.

+ Install, customize, and deploy server and application software, including server components. Provide technical support and guidance to applications owners to for deployment of application systems. Coordinate software upgrades due to bug fix, service pack, OS, or Database upgrade.

+ Troubleshoot incidents reported against IT applications. Assist in investigating issues to determine the root cause of problems, responding to job failures in a timely manner. Provide 24X7 primary and/or secondary support to core applications considered business critical. Work with software vendors to resolve technical problems.

+ Manage applicable third party vendor relationships to ensure on-going interface and product support towards meeting the needs of the Company. Research and evaluate new technology and concepts to improve department efficiency and make sure they match IT Architecture Standards.

+ Perform other duties as requested.

Knowledge, Skills and Abilities

+ Possess analytical skills, which allows for the assessment of business processes and how they guide and shape application functionality.

+ Knowledge of server-based operating systems such as Linux and Windows. Knowledge of desktop utilities, scripting languages, packaged business applications and general programming.

+ Understands project plans and is able to clearly articulate their role, project goals, and timelines.

+ Basic knowledge IT Governance and Management framework or other structured industry standard methodologies.

+ Good verbal, written and interpersonal skills.

Education and Experience

+ Bachelor’s degree in Information/Computer Science, Information Systems or equivalent discipline is preferred.

+ Minimum of 5 years of demonstrated technical experience in supporting or administering relevant technology preferred.

+ ITIL (IT Infrastructure Library) Foundation certification (at hire or within 12 months in position).

+ Knowledge of specific operating systems components including software installation and maintenance, storage and device management, user and group security, networking, process and resource scheduling.

#LI-Hybrid

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

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