"Alerted.org

Job Description

IT is different here. Our work as technology specialists pushes the boundaries of what’s possible in health care. You will build solutions that make a real difference in people’s lives. Driven by the importance of their work, our team members innovate to elevate. We’re encouraged to be curious, collaborate, and turn ideas into solutions that can make health care better for all.

In this position you will provide key programmatic support to include tracking myriad policy implementation tasks, governance actions, and compliance monitoring activities. Due to the cross-disciplinary equities of AI/ML, this position will also work closely with BCNC’s Enterprise Security, Privacy & Compliance, Legal, Vendor Mgmt., and Training teams, among others.

If you are ready to make a career out of making a difference, then you are the person for this team.

What You Will Do

+ Assist the Principal in tracking AI/ML-related legislation, policy, regulation, & industry standards and creating implementation plans/roadmaps

+ Assist the Principal in establishing and implementing BCNC’s AI/ML governance and AI/ML risk management frameworks and take the lead on tasking and tracking related actions to ensure completion

+ Assist the Principal in performing risk evaluations of AI/ML activities and take the lead on documenting deficiencies, monitoring mitigations, and providing program metrics.

+ Take the lead in tracking AI/ML-related vendor actions—to include contract language disputes/drafts & vendor AI/ML assessment results-- and ensure they are tasked and completed by the appropriate SME

+ Help the Principal to establish notification processes where required by policy and regulation and take the lead in monitoring those processes and providing metrics, where appropriate

+ Assist the Principal in developing AI/ML-related governance/compliance training content and take the lead on integrating it into existing company-wide training efforts, where feasible

+ Establish and maintain a company-wide website/collaboration space that explains AI/ML governance rules, processes, and FAQs

+ Support BCNC governance forums as needed to include creating agendas, tracking action items for completion, and taking official minutes

What You Bring

• Bachelor's degree or advanced degree (where required)

• 0-2 years of experience in related field.

• In lieu of degree, 2+ years of experience in related field.

Preferred Experience

+ Ability to take a document or tasking and correctly discern which subject areas/organizational equities are affected

+ Experience supporting a governance body or working group, to include taking minutes.

+ Experience breaking down a policy into actionable requirements

+ Experience with creating new processes

+ Successful experience working in a heavily matrixed organization.

+ Some familiarity with topics related to Artificial Intelligence including Machine Learning, Generative AI, LLMs, etc., and a high-level working knowledge of how they fit together

+ Ability to create own structure and work successfully in a business area with constantly evolving requirements and leadership scrutiny

+ Experience leading the administrative aspects of a cross-disciplinary program or effort, to include metrics, action tracking, and communication

+ Experience developing high-quality written documentation, to include project milestones

+ Strong organizational skills

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

_*Based on annual corporate goal achievement and individual performance._

$77,200.00 - $123,400.00

Skills

About Us

It's an exciting time to work at Blue Cross and Blue Shield of North Carolina (Blue Cross NC). Health care is changing, and we're leading the way. We offer more than health insurance our customers can count on. We’re committed to better health and better health care − in our communities and beyond. Our employees bring energy and creativity to the workplace, and it shows in our innovative approach to improving the health and well-being of North Carolinians.

Blue Cross NC is a fully taxed, not-for-profit company headquartered in Durham, North Carolina. We serve more than 4.3 million members, and we employ more than 5,000 people across the country who are passionate about making health care better for all.

Help us lead the charge for better health care by joining our award-winning team. Discover tremendous opportunities with us to do challenging and rewarding work. Opportunities that can lead you to a fulfilling career, work that can help others lead healthier, happier lives.

Authorization to Work in the United States

We use E-verify to confirm authorization to work in the United States. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Overview (https://www.e-verify.gov/employees/e-verify-overview) for English or Visión General de E-Verify (https://www.e-verify.gov/es/empleados/vision-general-de-e-verify) for Español.

Request Accommodations

Blue Cross NC provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please notify HR at [email protected] .

For most roles, you can choose where to work - fully remote in one of the states listed below, in the office, or a hybrid of the two:

Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, and Wyoming